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Compare 3C Contact Services vs Millennium Process Group Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
3C Contact Services Agency logo

3C Contact Services

BPO & Outsourced Support Website

3C Contact Services provides tailored inbound and outbound call center solutions, focusing on upselling and cross-selling. The agency has a team of 100-249 employees and was founded in 2013. They offer services such as inbound, telemarketing, and virtual receptionist.

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Millennium Process Group Inc Agency logo

Millennium Process Group Inc

BPO & Outsourced Support Website

Millennium Process Group Inc is the business process outsourcing division of NTT, designing and running customer experience management solutions for North American clients. It offers fully outsourced contact centre operations and managed services including quality assurance, workforce management, and analytics.

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Feature Comparison

Attribute 3C Contact Services Millennium Process Group Inc
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.5 higher
Location Concord, Ontario, Canada Toronto, Canada
Services
  • Call Centers
  • Inbound
  • Telemarketing
  • Virtual Receptionist
  • BPO
  • Call Centers
  • Inbound
  • Telemarketing
  • Virtual Receptionist
  • BPO
Industries
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Financial Services Retail eCommerce Telecommunications Government Fintech Banking
Pros
  • Clients highlight the professionalism, knowledge, and dedication of management and staff.
  • Google reviews consistently praise timely and professional call answering.
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Cons -
  • Customer reviews report persistent unsolicited calls and unprofessional service.
  • Employee reviews cite inadequate training and management issues.
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