Altimeter Group, now operating as Altimeter, a Prophet company, is a research and strategy consulting firm that helps enterprises understand and act on digital disruption across customer experience, social business, and emerging technologies.
Altimeter Group, now operating as Altimeter under Prophet, positions itself as a research and strategy consulting firm focused on helping organizations navigate digital disruption. Unlike traditional analyst firms that emphasize broad technology coverage, Altimeter concentrates on a few high-impact areas: digital transformation, customer experience, social business, and data strategy. Its open research model and widely cited frameworks, such as the Six Stages of Digital Transformation, give it a distinct voice in the market.
The firm's core strength lies in its ability to combine rigorous primary research with practical, visual frameworks that executives and practitioners can actually use. Altimeter publishes many of its flagship reports for free, which helps teams socialize concepts and build internal buy-in without a large upfront investment. For organizations that need more than research, Altimeter offers strategy consulting, executive workshops, and ongoing analyst advisory services. Its connection to Prophet's brand and experience design capabilities also allows clients to extend from strategy into execution when needed.
Pricing is not publicly disclosed. Engagements are scoped and priced on a custom basis, typically as fixed-fee or project-based consulting programs. This lack of transparency can be a hurdle for smaller organizations or those accustomed to subscription-based analyst access. However, for mid-market and enterprise buyers with complex transformation agendas, the custom approach often aligns better with their specific needs than a one-size-fits-all subscription.
Altimeter is best suited for mid-market and enterprise organizations that want independent, research-driven guidance on digital transformation and customer experience strategy. It is less appropriate for small businesses seeking low-cost tools or turnkey implementation, or for teams that need broad technology coverage across dozens of domains. Companies that already have strong internal execution capabilities but lack strategic direction will get the most value from Altimeter's frameworks and advisory.
In a competitive landscape that includes Gartner, Forrester, McKinsey Digital, and Deloitte Digital, Altimeter differentiates itself through its focused expertise and open research philosophy. Its smaller team means narrower coverage, but the depth and quality of its work in its chosen areas are well regarded. For organizations that value thought leadership and pragmatic roadmaps over vendor comparisons and product evaluations, Altimeter is a strong choice.
Overall, Altimeter Group offers a compelling option for enterprises serious about digital transformation. Its research is accessible, its frameworks are actionable, and its consulting arm can guide strategy from concept to execution. The main trade-offs are the lack of published pricing and the need to rely on internal teams or partners for technology implementation. For the right buyer, those trade-offs are easily outweighed by the quality of insight and strategic clarity Altimeter provides.
Key Features
- Highly focused expertise on digital transformation, social business, customer experience, and related disruptive technology themes.
- Open research model and clear, visual frameworks that make complex topics accessible to executive and practitioner audiences.
- Ability to tie primary research, benchmarking, and qualitative interviews into pragmatic recommendations and roadmaps.
- Connection to Prophet's brand, marketing, and experience design capabilities, enabling end-to-end transformation support when needed.
Team Size
Pros
- Deep, research-based insights on digital transformation, customer experience, and social business grounded in both quantitative and qualitative studies.
- Widely adopted frameworks and maturity models (such as the Six Stages of Digital Transformation) that help organizations benchmark and plan their roadmaps.
- Holistic perspective that connects external customer engagement with internal operating model, culture, and governance considerations.
- Open research program that publishes many flagship reports for free, making it easier for teams to socialize concepts and build executive buy-in.
- Tight linkage to Prophet's larger consulting organization, allowing clients to move from research and strategy into execution within a single ecosystem.
- Highly visible thought leaders and analysts, including well-known authors and speakers, which can help drive internal attention and momentum for change.
Cons
- No proprietary software platform or tooling -- deliverables are research and consulting, so organizations must rely on internal teams or partners for technology implementation.
- Smaller analyst team and narrower coverage breadth than very large research firms like Gartner or Forrester, which can limit depth in some specialized domains.
- Standardized pricing and engagement models are not published publicly, so prospects must engage in a sales process to understand costs and scope.