GoToWebinar is GoTo's all-in-one webinar platform for hosting live and pre-recorded online events, from marketing webinars to virtual trainings and town halls.
GoToWebinar is a veteran in the webinar software space, part of the GoTo family of communication tools. It positions itself as a reliable, all-in-one platform for hosting live and pre-recorded online events, from marketing webinars and customer education to employee training and internal town halls. With over 2.8 million events powered annually, it has a proven track record for stability at scale, making it a go-to choice for organizations that need a mature solution for recurring, high-stakes virtual gatherings.
The platform's key strength lies in its end-to-end workflow. Organizers can schedule one-off or series events, build branded registration pages, automate confirmation and reminder emails, and engage audiences with polls, Q&A, surveys, handouts, reactions, and breakout rooms. Post-event, detailed analytics and source tracking help measure attendance, engagement, and campaign performance. GoToWebinar also offers webcast mode for larger audiences, simulated live events, and live streaming to social platforms, along with AI-powered closed captioning and meeting summaries.
Pricing follows a tiered per-organizer model based on attendee capacity, with plans starting at around $49 per month (billed annually) for up to 250 attendees and scaling to $399 per month for up to 3,000 attendees. A free 7-14 day trial is available. While the pricing is competitive for mid-market and enterprise teams running frequent webinars, smaller businesses or those with occasional needs may find it expensive compared to lighter alternatives. The platform integrates deeply with major CRM and marketing tools like Salesforce, HubSpot, Marketo, and Pardot, which adds significant value for teams that rely on those systems.
GoToWebinar is best for organizations that need a dependable, feature-rich platform for recurring marketing, training, and internal communication events. It excels in environments where registration automation, audience engagement, and post-event analytics are critical. However, its interface feels dated compared to newer tools like Zoom Webinars or Microsoft Teams, and some users report technical issues with audio and webcam setup. For teams that prioritize modern UX and lower cost, alternatives like Livestorm or Zoom Webinars may be more appealing.
Overall, GoToWebinar remains a solid choice for businesses that value reliability and a comprehensive feature set over cutting-edge design. It is particularly well-suited for marketing teams running lead generation webinars, HR departments conducting employee training, and educational institutions hosting lectures. While it may not be the flashiest option, its stability and integration ecosystem make it a safe bet for organizations that need a proven platform to deliver consistent results.
Features
- End-to-end webinar workflow covering scheduling, promotion, delivery, and post-event analytics in one platform.
- Strong audience engagement toolkit (polls, Q&A, surveys, handouts, reactions, breakout rooms) that works well for training and education.
- Scales from small sessions up to 3,000 live attendees and even larger webcasts, with proven reliability for high-stakes events.
- Broad integration ecosystem (Salesforce, HubSpot, Marketo, Pardot, Zapier, and more) that helps connect webinar data into sales and marketing stacks.
Pricing
Pros
- Reliable, stable platform that scales to large webinars with generally strong audio and video quality.
- Easy-to-use organizer dashboard that makes scheduling, configuring, and running webinars straightforward even for non-technical users.
- Robust registration and email automation with customizable forms, reminders, and follow-up emails.
- Rich engagement features such as polls, Q&A, surveys, handouts, reactions, and breakout rooms that keep audiences involved.
- Comprehensive analytics and source tracking that help measure attendance, engagement, and campaign performance.
- Strong integrations with CRM and marketing tools like HubSpot, Salesforce, Marketo, and others.
Cons
- User interface and presenter console feel dated and less modern or intuitive than newer tools like Zoom or Microsoft Teams.
- Attendees and presenters sometimes encounter technical issues joining sessions, enabling webcams, or getting audio devices to work properly.
- Pricing can be relatively expensive for small businesses or organizations that run frequent webinars on tight budgets.
- Requires a strong, stable internet connection; on weaker networks, users report lag, connection drops, or degraded webinar recordings.
- Some interactive features (chat, virtual backgrounds, embedded media) are less flexible or polished compared with certain competitors.
Best For
GoToWebinar is best suited for organizations that need a mature, reliable webinar platform for recurring marketing, training, and internal communication events with strong registration, engagement, and analytics capabilities.