Human + AI sales acceleration platform for more conversations, pipeline growth, and market dominance.
ConnectAndSell positions itself as a human-assisted, AI-powered sales acceleration platform that helps B2B teams dramatically increase the number of live conversations with decision-makers. The platform combines patented dialing technology with human agents and AI to bypass gatekeepers, navigate phone trees, and deliver prospects directly to reps. It is designed for organizations that rely heavily on outbound calling and want to maximize the efficiency of their sales development efforts.
The core offering includes two primary dialing modes: Express Connect, which connects reps to the first live voice encountered, and Precision Connect, which uses human agents to broker connections directly to named decision-makers. Both modes are supported by CASSi, a suite of AI features that includes phone number enrichment, call transcription and summarization, and automated coaching. The platform also offers Flight School, an immersive training program, and live coaching capabilities that allow managers to listen in and provide real-time guidance.
Pricing is seat-based and custom-quoted, with no published list prices. ConnectAndSell does offer a free one-day Test Drive experience, but the platform is generally considered a premium investment. The cost can be justified for teams with large, well-targeted prospect lists and a high volume of outbound calls, but smaller organizations or those with lower call volumes may find it difficult to achieve a positive ROI compared to lighter-weight alternatives.
ConnectAndSell is best suited for B2B sales organizations that depend on high-volume outbound calling and want to maximize live conversations per rep. It is particularly effective for teams that have large, clean lead lists and are willing to invest in a premium dialer with strong customer success support. The platform's focus on call volume and conversation rates makes it a strong fit for pipeline acceleration, account-based outbound, and event follow-up.
Overall, ConnectAndSell delivers on its promise of increasing live conversations, but it comes with a higher price tag and a call-centric approach that may require additional tools for multi-channel outreach. Teams that prioritize call volume and have the budget to invest in a dedicated dialer will find it a powerful addition to their sales stack. However, those looking for an all-in-one sales engagement platform or a more budget-friendly option may want to evaluate alternatives like Outreach or Salesloft.
Features
- Delivers substantially higher connect and conversation rates than manual dialing or basic power dialers.
- Strong customer success and onboarding with hands-on coaching, strategy work, and ongoing best-practices support.
- Rich analytics and pipeline attribution that tie conversations directly to meetings, pipeline, and revenue.
- Extensive ecosystem integrations with CRM, sales engagement, and conversation intelligence platforms.
Pricing
Pros
- Significantly increases outbound call volume and live conversations compared to manual dialing, often by 5-10x.
- Helps reps bypass gatekeepers and phone trees to reach decision-makers quickly, improving top-of-funnel pipeline.
- Strong customer success and support, with many reviewers praising proactive coaching, best-practice guidance, and responsiveness.
- Tight integrations with tools like Salesforce, Outreach, Salesloft, Gong, and HubSpot enable automatic logging and streamlined workflows.
- Robust analytics, reporting, and call recording that support rep coaching, performance management, and clear ROI attribution.
Cons
- Per-seat pricing is considered expensive, and ROI depends heavily on having large, clean, well-targeted lead lists.
- Some users report call delays, occasional disconnects, or a noticeable lag when calls are handed from agent to rep.
- Implementation and CRM integration can be complex, with complaints about list loading, data sync quirks, and admin overhead.
- The user interface and web app are sometimes described as clunky or dated compared to newer dialers.
- Platform is very call-centric and lacks built-in multi-channel (email/social) sequences, so teams often need additional tools.
Best For
ConnectAndSell is best suited for B2B sales organizations that depend on high-volume outbound calling and want to maximize live conversations per rep through a human-assisted, AI-driven dialer.