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Compare EngageBay vs Act-On

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
EngageBay Agency logo

EngageBay

Marketing & Sales Automation Tools Website

AI-powered automation for marketing, sales & support in one CRM platform

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Act-On Agency logo

Act-On

Marketing & Sales Automation Tools Website

Act-On is a B2B marketing automation platform that helps marketing and sales teams run multichannel campaigns, score and nurture leads, and connect data across their MarTech stack.

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Feature Comparison

Attribute EngageBay Act-On
Category Marketing & Sales Automation Tools Marketing & Sales Automation Tools
Rating
Winner +0.4 higher
Location Wilmington, DE Portland, OR, USA
Features
  • Excellent price-to-feature ratio with freemium and low-cost paid plans that scale by contacts and automation depth.
  • Unified platform with marketing, sales, and support modules sharing one contact database and 360-degree customer view.
  • Robust automation capabilities for email, workflows, and task management that rival more expensive competitors for SMB use cases.
  • Highly rated customer support and onboarding, with many reviews calling out responsiveness and willingness to help configure the platform.
  • Broad feature coverage across email, web, social, SMS, webinars, and account-based programs for end-to-end lifecycle marketing.
  • Mature CRM integrations and sales enablement extensions (such as Act-On Anywhere) that improve marketing, sales alignment.
  • Powerful segmentation, scoring, and automation that support complex B2B buying journeys and multi-step nurture motions.
  • Competitive pricing and relatively fast time-to-value for mid-market teams compared with large enterprise marketing suites.
  • Excellent price-to-feature ratio with freemium and low-cost paid plans that scale by contacts and automation depth.
  • Unified platform with marketing, sales, and support modules sharing one contact database and 360-degree customer view.
  • Robust automation capabilities for email, workflows, and task management that rival more expensive competitors for SMB use cases.
  • Highly rated customer support and onboarding, with many reviews calling out responsiveness and willingness to help configure the platform.
  • Broad feature coverage across email, web, social, SMS, webinars, and account-based programs for end-to-end lifecycle marketing.
  • Mature CRM integrations and sales enablement extensions (such as Act-On Anywhere) that improve marketing, sales alignment.
  • Powerful segmentation, scoring, and automation that support complex B2B buying journeys and multi-step nurture motions.
  • Competitive pricing and relatively fast time-to-value for mid-market teams compared with large enterprise marketing suites.
Pros
  • Very affordable compared to tools like HubSpot and Salesforce while still offering a broad all-in-one feature set.
  • Intuitive interface and relatively quick setup; many users report getting basic workflows and campaigns running in hours or days.
  • Strong automation capabilities for email sequences, workflows, and task automation that save time for small teams.
  • Responsive, hands-on customer support with live chat, email, and onboarding assistance often praised in reviews.
  • Built-in helpdesk and live chat alongside CRM and marketing tools, reducing the need for separate support software.
  • User-friendly email and campaign builder that allows non-technical marketers to stand up programs quickly once they learn the basics.
  • Comprehensive feature set for the price, combining email, landing pages, forms, webinars, social, and basic ABM in one platform.
  • Strong native integrations with Salesforce, Microsoft Dynamics and other CRMs that keep sales and marketing data synchronized.
  • Flexible segmentation and behavioral lead scoring that help teams target specific audiences and prioritize sales follow-up.
  • Support team is frequently praised as responsive and helpful, with ongoing product enhancements and iterative improvements.
Cons
  • Reporting and analytics are more basic than in enterprise CRMs, with limited customization of advanced reports.
  • Mobile apps are less polished and full-featured than the web app, with some users reporting missing capabilities or occasional glitches.
  • Native integration catalog is smaller than major competitors; some apps require Zapier or other middleware and a few integrations feel limited.
  • Occasional bugs, UI quirks, or delays in updating campaign statistics are mentioned, especially as accounts grow more complex.
  • Some users find the breadth of features leads to a learning curve for advanced automation and configuration.
  • User interface and design tools are sometimes described as dated or clunky compared with newer competitors, especially the WYSIWYG editor.
  • Users report occasional glitches or performance slowdowns, particularly when working with large email assets or complex campaigns.
  • Reporting and dashboards, while capable, can be less flexible and visually polished than dedicated BI tools, leading some teams to export data for deeper analysis.
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