XO IT Services

XO IT Services is a managed IT services provider founded in 1998 with headquarters in Los Angeles, California and an additional office in Toronto, Canada. The company operates with a team of under 49 employees and positions itself as a true IT outsourcing partner delivering high-end advice, service quality, and detail-oriented expertise. XO IT Services focuses on helping business owners grow their companies through smarter IT.

The agency requires potential clients to inquire for both minimum budget and hourly rate information. XO IT Services was founded in 1998 and has built long-term relationships with clients across multiple sectors. The leadership team includes CEO Eric Schlissel, a serial entrepreneur who launched, scaled, and sold five software companies before focusing on IT services.

XO IT Services offers a comprehensive range of services including cybersecurity, IT services, managed services, and cloud consulting. Specific expertise areas include HIPAA compliance, identity and access management, penetration testing, AWS, Google Apps, IT outsourcing, applications management, help desk support, and network management. The company provides strategic planning assistance for CEOs with IT budgeting for up to five years, along with 24/7 monitoring of all alerts.

The agency serves clients in consumer goods, corporate services, finance, and software and IT services industries. XO IT Services works with medium businesses and enterprise or corporate clients. Notable clients include American Jewish University, Extraordinary Families, Chan Luu, and a national food manufacturing firm.

Google reviews give XO IT Services a 5.0 out of 5.0 rating based on 12 reviews. Clients consistently praise the support team for being quick, polite, knowledgeable, and respectful of time. Reviewers note that the team works overtime to resolve major problems, even on weekends, overnight, or holidays. Long-term clients highlight the company's preventative maintenance, professional onboarding process, and the accessibility of CEO Eric Schlissel even after contract signing.

The company's portfolio includes support for multi-campus networks, new store and office installations, audits and consultations, and cybersecurity implementations. XO IT Services demonstrates particular strength in Azure and Microsoft 365 services, with clients recommending the agency for managed services in both Los Angeles and Toronto markets.