Widewail helps businesses manage their online reputation through a suite of review management products and services. The company works with thousands of businesses to engage customers, increase online visibility, and grow their operations.
Widewail is a Burlington, Vermont-based company founded in 2017 that helps businesses manage their online reputation through a suite of review management products and services. The company works with thousands of businesses to engage customers, increase online visibility, and grow their operations.
The team includes former executives from multi-billion-dollar companies, retail operations managers, project managers, published authors, marketing and business development professionals, and veteran software engineers. Widewail employs under 49 people, and its minimum budget and average hourly rate are available upon inquiry.
Widewail's services include software development and digital marketing, with a focus on review management. The platform automates the review request and response process, helping businesses scale engagement and customer service operations while improving local search ranking.
The company serves businesses of all shapes and sizes. Its client roster includes bh, JACK'S ABBY, and Skin Spa, and one client review describes a partnership with a 16-dealership automotive group that navigated over 9,000 review responses in a year.
Widewail holds a 5.0 Google rating based on 177 reviews. Clients praise the platform's speed, intuitiveness, and the team's responsiveness and customer service. One reviewer called the team "the Jimmy John's of review responses" for posting responses shockingly fast, while another described the platform as a game changer for automating review requests and responses.
Services
- Software Development
- Digital Marketing
Industries Served
Team Size
Pros
- Fast review response times, with one client managing over 9,000 responses in a year
- Intuitive platform that automates review requests and responses
- Responsive customer service that listens to client feedback
Client Review Analysis
Google reviews praise the platform's speed, intuitiveness, and the team's responsiveness and customer service, with a 5.0 rating across 177 reviews.