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West Group
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West Group serves as a dedicated advisor guiding clients on entity selection, cash flow analysis, operations, and technology. The firm provides monthly financial statements and reports along with analysis to help clients make informed decisions that drive business growth.
West Group is an accounting firm founded in 2018 with headquarters in Colorado Springs, Colorado, and an additional office in Lincoln, Nebraska. The firm positions itself as a dedicated advisor that goes beyond traditional number-crunching, guiding clients on entity selection, cash flow analysis, operations, and technology. With a team of under 49 employees, West Group emphasizes a client-focused approach, providing monthly financial statements and reports along with the analysis needed to make fiscally sound decisions.
The firm charges an average hourly rate of $145 and requires potential clients to inquire about minimum budgets. West Group's services fall under the accounting category, with specific expertise in audit accounting, bookkeeping, cost accounting, financial reporting, payroll, and tax preparation. The firm primarily serves small and medium businesses across the healthcare, construction, and retail industries.
West Group's Google reviews present a mixed picture. The firm holds a 4.6 rating from 56 reviews, with several clients praising the patience, honesty, and knowledge of staff members such as Debbie and Matt. One reviewer noted that Matt took nearly an hour to discuss tax alternatives without accepting payment, while another appreciated Debbie's patient help with a grandfather's tax concepts. However, a single negative review from June 2024 alleges that the firm exaggerated income, resulting in a $20,000 tax bill that was later corrected to an $11,000 refund by a third party, and claims the firm owes an additional $70,000. This review describes the experience as "one of the worst decisions of our lives."
The firm's portfolio includes work for clients in the healthcare, construction, and retail sectors, though no specific project details are provided on the DesignRush profile. West Group's tagline, "Looking Beyond the Numbers," reflects its commitment to serving as a strategic partner rather than a traditional accounting provider.
Services
- Accounting
- Audit Accounting
- Bookkeeping
- Cost Accounting
- Financial
- Payroll
- Tax Preparation
Industries Served
Team Size
Pros
- Clients praise the firm's patience, honesty, and ability to explain complex tax concepts clearly.
- Multiple reviewers highlight the knowledgeable and professional service provided by Matt and the team.
- The firm offers free initial consultations and takes time to discuss alternatives without charging.
Cons
- One Google review alleges exaggerated income reporting leading to a large tax bill and ethical concerns.
Client Review Analysis
Mixed Google reviews; one client reported a severe negative experience, while others praised the firm's patience, knowledge, and professionalism.