United Alliances

United Alliances is a BPO agency founded in 2017 that provides remote staffing solutions for insurance agencies and accounting firms. The company places skilled Insurance Virtual Assistants with over five years of industry experience, focusing on practical support rather than on-the-job training. With a team of 100 to 249 employees, the agency operates from headquarters in Cleveland, Ohio, and an additional office in Ahmedabad, India.

The agency offers flat-rate pricing with a minimum budget of $1,000 to $10,000 and an average hourly rate of $15. This model eliminates employee benefits, workers compensation, and lengthy training periods, providing a cost-effective alternative to traditional hiring. Monthly performance reviews are conducted to ensure consistent quality as client businesses grow.

United Alliances specializes in BPO services, particularly the placement of virtual assistants skilled in insurance and accounting workflows. Assistants are experienced with leading agency management system platforms such as Applied TAM, HawkSoft, QQ Catalyst, and AgencyBloc, as well as major accounting software. They handle tasks including quote summaries, policy checking, billing, claims processing, bookkeeping, payroll, tax compliance, and day-to-day administrative duties.

The agency serves the insurance and software & IT services industries, catering to small and medium businesses. Notable clients include Pinnacle Alliances, Hotchpotz, and BRIM. United Alliances has also received press mentions from DNA India, Devdiscourse, and The Wire for its virtual assistance solutions.

Google reviews present a mixed picture. One reviewer gave a 1.0 rating, advising others to look elsewhere, while two reviewers awarded 5.0 stars, describing the agency as a good place to work with friendly staff and praising its responsive, detail-oriented, and timely service. The overall Google rating stands at 4.0 from four reviews.

The agency is led by President Chiren Patel, who focuses on helping insurance agencies and accounting firms scale efficiently through experienced virtual assistant teams. United Alliances emphasizes practical staffing solutions that reduce operational workload and support sustainable business growth.