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Totality Services is a leading IT services agency that streamlines workforce and business operations through cutting-edge technology solutions and comprehensive IT support. Trusted by over 150 organizations in the UK and worldwide, including Multiverse, ISTARI, Dominion Theatre, and Pedder. The agency offers services including security and compliance, Google Workspace and Microsoft 365 consultancy, and zero-touch onboarding.
Totality Services is an IT services agency founded in 2008 and headquartered in London, United Kingdom. The agency focuses on streamlining workforce and business operations through technology solutions and comprehensive IT support. It employs under 49 staff and maintains an average hourly rate of $99 per hour, with a minimum project budget between $1,000 and $10,000.
The agency offers a range of services including managed IT services, cybersecurity, cloud consulting, and IT compliance solutions. Specific areas of expertise cover Google Workspace and Microsoft 365 consultancy, zero-touch employee onboarding, disaster recovery, help desk support, and hardware provisioning. Totality Services also provides cybersecurity incident response, identity and access management, penetration testing, and threat simulations.
Totality Services serves clients across legal, finance, nonprofit, corporate services, construction, luxury, media and communications, transportation and logistics, eCommerce, and consumer goods industries. The agency works with startups, small businesses, and medium-sized businesses. Notable clients include Multiverse, ISTARI, Dominion Theatre, and Pedder, with over 150 organizations served in the UK and worldwide.
Google reviews give the agency a 4.9 rating from 46 reviews. Positive feedback highlights prompt responsiveness, 24/7 availability, proactive monitoring, and clear communication in plain language. One critical review cites revenue loss from email configuration errors, lack of project prioritization, and inconsistent technical expertise among support engineers.
The agency's zero-touch onboarding process delivers fully configured laptops directly to employees anywhere, eliminating manual setup. Totality Services emphasizes tailored IT solutions and proactive management to help clients adapt to hybrid and global work environments.
Services
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
Industries Served
Team Size
Pros
- Prompt responsiveness and 24/7 availability
- Proactive monitoring and maintenance
- Cost-effective solutions
- Clear communication in plain language
Cons
- Some clients report issues with project prioritization and technical expertise
Client Review Analysis
Mixed Google reviews; most praise responsiveness and proactive support, but one critical review cites revenue loss and skill gaps.