ThoughtLab is a brand-first digital agency focused on brand strategy, premium websites, and marketing. Founded in 1999, the agency has under 49 employees and a minimum budget of $25,000 - $50,000. They offer services including web design, development, marketing, and content creation.
ThoughtLab is a brand-first digital agency founded in 1999 that focuses on brand strategy, premium websites, and marketing. The agency operates with under 49 employees and maintains a minimum project budget of $25,000 to $50,000 with an average hourly rate of $200. Headquartered in Salt Lake City, Utah, ThoughtLab also has offices in New York City and San Francisco.
The agency's core services span brand strategy, web design and development, marketing and communications, and content creation. Specific offerings include eCommerce development, UI/UX design, web design, web development, email marketing, advertising, SEO, digital services, and video production. ThoughtLab emphasizes creating emotional connections through consistent branding across all media.
ThoughtLab primarily serves small businesses, though its client roster includes notable names such as Skywest Airlines, Grant Thornton, eBay, Wish.com, Rakuten, Intermountain Primary Children's Hospital, Children's Miracle Network, Blendtec, Clearone, and Advanced Auto Parts. The agency's portfolio features projects like the Varex Imaging website (budget $100K-$250K, 6 months, 2022) and the WanderJaunt website (budget $100K-$250K, 6 months, 2023).
Google reviews give ThoughtLab a 4.8 out of 5 rating from 35 reviews. Clients consistently praise the agency for delivering beautiful, functional websites, responsive communication, and projects completed on time and under budget. Reviewers highlight the team's organization, efficiency, and cutting-edge design capabilities.
The agency's process involves weekly meetings and close collaboration, with clients noting that ThoughtLab experts are quick to respond to emails and ideas. Training on back-end functionality is provided after launch, and the agency maintains long-term relationships with many clients.
Services
- eCommerce Development
- UI/UX Design
- Web Design
- Web Development
- Email Marketing
- Advertising
- SEO
- Digital Services
- Video Production
Team Size
Pros
- Beautiful, functional website designs
- Responsive and flexible communication
- Projects delivered on time and under budget
Client Review Analysis
Google reviews highlight beautiful designs, responsive service, and on-time delivery. Overall rating 4.8 out of 5 from 35 reviews.