The Acme Solutions is a revenue cycle management and outsourced customer support agency based in St. Petersburg, Florida. The agency provides medical billing and coding, claims processing, and healthcare-focused call center services. Its work helps healthcare organizations reduce billing errors and accelerate reimbursements.
The Acme Solutions is a revenue cycle management and outsourced customer support agency headquartered at 7901 4th St N in St. Petersburg, Florida. Operating under the tagline "Delivering Dependable Customer Support," the agency focuses on helping healthcare providers optimize financial performance and streamline administrative operations.
Founded in 2023, the agency employs between 50 and 99 people and reports an average hourly rate of $10/hr, with minimum project budgets available on inquiry. Its DesignRush listing covers four service categories: BPO, customer support, phone answering services, and call centers.
The agency's BPO expertise centers on medical billing, while its back office outsourcing capabilities include claims processing and virtual assistant support. Call center expertise spans appointment setting, healthcare call centers, inbound and outbound operations, and virtual receptionist services. Its service suite also includes medical coding, claims submission and management, insurance verification and authorization, and proactive accounts receivable and denial management.
The Acme Solutions serves the dental, health care, wellness and fitness, eCommerce, and software and IT services industries. Its client base includes startups, small businesses, and medium businesses. Two representative portfolio engagements are a cold calling agent project for B2B cleaning services targeting commercial properties and estate agents in the UK market, and a client support representative project for IT issues; each ran about six months with a budget of $5K to $20K, completed in 2023 and 2025 respectively.
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Services
- BPO
- Customer Support
- Phone Answering Services
- Call Centers
- Medical Billing
- Claims Processing
- Virtual Assistant
- Appointment Setting
- Healthcare Call Centers
- Inbound
- Outbound
- Virtual Receptionist
Industries Served
Team Size
Pros
- Specialized in healthcare revenue cycle management with medical billing and coding services
- Competitive average hourly rate of $10/hr
- Broad call center expertise including healthcare call centers and virtual receptionist services