Tallwave is a business design and innovation company that helps companies build great products and services. It provides strategy, product, and marketing solutions focused on customer experience. The agency was founded in 2009 and has 50-99 employees.
Tallwave is a business design and innovation company founded in 2009, headquartered in Scottsdale, Arizona, with an additional office in Springfield, Massachusetts. The agency employs 50 to 99 people and requires a minimum project budget of $50,000, with an average hourly rate of $150. Tallwave focuses on helping companies build great products and services through customer-centric, design-led solutions.
The agency offers a comprehensive range of services including content marketing, social media marketing, SEO, digital marketing, branding, product design, web design, mobile app development, and email marketing. Areas of expertise span branding (product marketing), digital marketing (app marketing, B2B, copywriting, integrated marketing, marketing analytics), SEO (local optimization, consulting, technical SEO), and web design (adaptive, B2B, landing page design, mobile first, responsive, website redesign, eCommerce).
Tallwave serves clients in hospitality, entertainment, retail, consumer goods, and eCommerce, working primarily with small and medium-sized businesses. Notable clients include American Express, PayPal, Banner Health, Thomson Reuters, Farmers Insurance, and The Nature Conservancy. The agency's portfolio features projects such as the Mobile Mini website redesign, the DUFL mobile app, and the AudioEye rebrand.
Google reviews give Tallwave an average rating of 3.5 from 11 reviews. Positive feedback highlights a talented, energetic team and a motivating work environment. Negative reviews cite slow response times, delays in proposals, and communication issues, including a requirement to pay for an initial workshop.
The leadership team includes founder and CEO Jeffrey Pruitt, who previously served as President of iCrossing, and partner and COO Ed Borromeo, who has advised clients like American Express and PayPal. Other key executives include VP of Client Services Andrea Parsons, VP of Marketing Robert Wallace, and VP and CTO Stephanie Leach. The agency has received awards including Inc. 5000 recognition and an AMA Spectrum award.
Services
- Content Marketing
- Social Media Marketing
- SEO
- Digital Marketing
- Branding
- Digital Services
- Product Design
- Web Design
- Mobile App Development
- Email Marketing
Industries Served
Team Size
Pros
- Talented team praised for knowledge and energy in Google reviews
- Experienced leadership with backgrounds at Arthur Andersen and iCrossing
Cons
- Some Google reviews cite slow response times and lack of follow-up
- Some reviewers mention paying for initial workshop and delays
Client Review Analysis
Mixed Google reviews with an average rating of 3.5; positive reviews praise the team's talent and energy, while negative reviews cite slow response times and communication issues.