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Tactis

Full Sales Cycle Washington, DC, United States

Reviewed by Mystrika Genie · Last updated September 1, 2026

Tactis is a full lifecycle customer experience agency created from the merger of two DC-based agencies, Blue Water and MissionSide. It specializes in digital self-service, intelligent contact centers, artificial intelligence, and omnichannel orchestration. Tactis has offices in DC, Maryland, Virginia, and North Dakota.

Tactis is a full lifecycle customer experience agency that works with organizations across all points of communication, combining human touch with digital expertise. The company was created from the merger of two Washington DC-based agencies, Blue Water and MissionSide, and its combined history dates back to 2001. Tactis operates offices in Washington DC, Maryland, Virginia, and North Dakota.

Tactis employs between 100 and 249 people, with a minimum project budget of $50,000 and up and an average hourly rate of $149. Its headquarters is at 2030 8th St NW, Suite 505, Washington DC. The DesignRush profile is currently unclaimed.

The agency offers end-to-end services covering UI/UX design, web development, web design, digital services, and digital strategy. Its expertise centers on digital self-service, intelligent contact centers, artificial intelligence, and omnichannel orchestration, helping clients improve user experience and build stronger relationships across multiple points of contact.

Tactis lists clients including Marriott International, American Lung Association, Hyundai, Cook Political, and GP Strategies, spanning industries such as hospitality, nonprofit, automotive, political research, and corporate training.

On Google, Tactis holds a 5.0 rating based on a single review. The profile also links to the company's Twitter and LinkedIn accounts.

Services

UI/UX Design
Web Development
Web Design
Digital Services
Digital Strategy

Industries Served

Hospitality Nonprofit Automotive Political Research Corporate Training

Team Size

100 - 249

Pros

Full lifecycle customer experience coverage spanning digital self-service, intelligent contact centers, AI, and omnichannel orchestration
Combines human touch with digital expertise across all points of communication
End-to-end offering created from the merger of Blue Water and MissionSide
Offices in Washington DC, Maryland, Virginia, and North Dakota

Client Review Analysis

One Google review rates Tactis 5.0 out of 5.

Frequently Asked Questions

Tactis provides UI/UX design, web development, web design, digital services, and digital strategy, with expertise in digital self-service, intelligent contact centers, AI, and omnichannel orchestration.

Tactis is headquartered at 2030 8th St NW, Suite 505, Washington DC, and also has offices in Maryland, Virginia, and North Dakota.

Tactis projects typically start at $50,000 and up, with an average hourly rate of $149.

Tactis employs between 100 and 249 people.

Tactis was founded in 2001 and was created from the merger of two DC-based agencies, Blue Water and MissionSide.

Tactis has worked with clients including Marriott International, American Lung Association, Hyundai, Cook Political, and GP Strategies.

Tactis specializes in full lifecycle customer experience work, combining human touch with digital expertise across digital self-service, intelligent contact centers, AI, and omnichannel orchestration.

Tactis has one Google review and currently holds a 5.0 rating on Google.

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