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SupportZebra BPO & Outsourced Support agency logo

SupportZebra

BPO & Outsourced Support Houston, Texas, United States
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SupportZebra is a business process outsourcing company with headquarters in Houston, Texas and operations in the Philippines. It specializes in sales and marketing, customer support, virtual assistant, and technical support services for scaling SaaS and eCommerce businesses.

SupportZebra is a business process outsourcing company founded in 2006, with headquarters in Houston, Texas and operational centers in the Philippines and Mexico. The agency positions itself as a leading outsource partner for scaling SaaS and eCommerce businesses, offering a spirited team of call center professionals available 24/7/365.

The company employs between 250 and 499 staff members. Its minimum budget and average hourly rate are listed as "Inquire," indicating custom pricing based on client needs. SupportZebra has not claimed its DesignRush profile, and no Google reviews are available on the platform.

SupportZebra's service offerings span four main areas: sales and marketing (including customer acquisition, lead generation, retention, appointment setting, and telesales), customer support (inbound/outbound service, billing support, order taking, help desk), virtual assistant services (accounting, receptionist, scheduling, email and phone answering), and technical support (L1 help desk, 24x7 troubleshooting, ISP support, ticket management, assisted self-support).

The agency primarily serves the eCommerce and fintech industries, working with small and medium businesses. Notable clients listed include EJ Wholesale, Iscential, and SalesNexus. SupportZebra's approach focuses on allowing clients to concentrate on core business goals while the agency handles peripheral activities.

No portfolio images or detailed case studies are provided on the DesignRush profile. The agency maintains a presence on Facebook, Twitter, LinkedIn, Instagram, and YouTube.

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Services

  • Sales & Marketing
  • Customer Support
  • Virtual Assistant
  • Technical Support

Industries Served

eCommerce Fintech

Team Size

250 - 499

Pros

  • Provides 24/7/365 call center support with a spirited team of professionals.
  • Specializes in scaling SaaS and eCommerce businesses.
  • Offers a comprehensive range of services including sales, support, virtual assistant, and technical support.

Frequently Asked Questions

SupportZebra offers sales and marketing, customer support, virtual assistant, and technical support services.
SupportZebra serves the eCommerce and fintech industries.
SupportZebra has between 250 and 499 employees.
SupportZebra is headquartered in Houston, Texas, United States, with additional locations in the Philippines and Mexico.
SupportZebra works with small and medium businesses.
Yes, SupportZebra provides 24/7/365 call center support.
SupportZebra requires an inquiry for budget and hourly rate details.
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