Mystrika
SupportSave is a call center company that caters to the customer service needs of small businesses. The company provides inbound and outbound phone handling, customer support, live chat, appointment scheduling, order processing, lead creation, and answering services. SupportSave prioritizes data security and compliance.
SupportSave is a call center company founded in 2007 that focuses on providing customer service solutions for small and medium businesses. The company employs between 100 and 249 people and operates from its headquarters in Norcross, Georgia. SupportSave offers a range of services including inbound and outbound phone handling, customer support, live chat, appointment scheduling, order processing, lead creation, and answering services.
The company's pricing structure includes a minimal budget range of $1,000 to $10,000 and an average hourly rate of $11 per hour. SupportSave emphasizes flexible and adaptable solutions tailored to each client's specific needs, with a strong focus on data security and compliance. The agency's agents are described as highly trained and experienced in providing exceptional customer experience (CX) support.
SupportSave's areas of expertise include general call center operations and healthcare call centers. The company serves clients across multiple industries such as health care, travel, hospitality, software and IT services, and eCommerce. Their client base consists primarily of small businesses and medium businesses, and they have worked with companies including Window Technology, Global Seamless, and I Love My offers.
The agency positions itself as a cost-effective option for startups and growing businesses that need to meet customer satisfaction (CSAT) goals without high overhead. SupportSave uses knowledge of each client's target audience to deliver efficient and effective customer support. The company maintains a 24/7 operational capability to support clients around the clock.
No Google reviews are available for SupportSave on the DesignRush profile. The agency's profile highlights its commitment to scalable technical support that powers performance, productivity, and customer experience. SupportSave also maintains a presence on Facebook and LinkedIn for client engagement and updates.
Services
- Call Centers
- Inbound and Outbound Phone Handling
- Customer Support
- Live Chat
- Appointment Scheduling
- Order Processing
- Lead Creation
- Answering Services
Industries Served
Team Size
Pros
- Highly trained and experienced agents focused on CX support
- Flexible and adaptable solutions tailored to each business's needs