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SupportSages Consultancy Services Pvt Ltd
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ISO 27001:2013 certified managed service provider in Kochi, India, offering CloudOps, TechOps, and DevOps services. An AWS Advanced Partner supporting AWS, Azure, Google Cloud, DigitalOcean, and Alibaba Cloud. Founded in 2009 with a global client base.
SupportSages Consultancy Services Pvt Ltd is an ISO 27001:2013 certified managed service provider based in Kochi in South India. Launched in 2009 as a server management company, the firm has grown into a full-fledged managed service provider offering CloudOps, TechOps, and DevOps services. It is an AWS Advanced Partner and follows AWS-style customer obsession when working with its clients.
The company employs 50-99 people and works with minimum budgets under $1,000 at an average hourly rate of $20. Founder Abhilash P serves as MD and CTO with over 20 years of IT experience, while CEO Soumya Sivasankar leads team engagement and development. SupportSages also works with Google Cloud, Microsoft Azure, DigitalOcean, Alibaba Cloud, and other public cloud providers, with end-to-end knowledge spanning traditional on-premise environments to advanced cloud technologies.
Service lines include outsourced offshore web hosting support; TechOps covering server management, disaster management, hacked server forensics and recovery, monitoring, third-party software installations, backup management, data migrations, and scripting; security and infrastructure management such as server hardening, PCI DSS scan resolution, abuse handling, and per-incident support; DevOps pipeline building, management, and optimisation; and IT consulting.
The client base spans healthcare, software, and outsourcing businesses, including BestDoc, Baabte, and Astro-Vision. Portfolio highlights include DevOps for a hospital tech company and AWS cloud migration for an outsourcing processes company.
On Google, SupportSages holds a 3.6 rating from 143 reviews. Clients describe the engineers as knowledgeable, easy to communicate with, and reasonably priced, and the on-the-job Linux and DevOps training is praised as among the best in the industry. A few reviewers note that the office is hard to find, lacks parking, and could use infrastructure improvements.
Services
- Outsourced offshore web hosting support
- TechOps: server management, disaster management, hacked server forensics and recovery, monitoring, third-party software installations, backup management, data migrations, and scripting
- Security and infrastructure management: server hardening, PCI DSS scan resolution, abuse handling, and per-incident support
- CloudOps: cloud infrastructure management across AWS, Azure, DigitalOcean, GCP, and other providers
- DevOps: building, managing, and optimising DevOps pipelines
- IT consulting
Industries Served
Team Size
Pros
- ISO 27001:2013 certified managed service provider
- AWS Advanced Partner with coverage across AWS, Azure, Google Cloud, DigitalOcean, and Alibaba Cloud
- Google reviews highlight knowledgeable engineers, clear communication, and reasonable cost
- Praised for on-the-job Linux and DevOps training
Cons
- Reviewers note the office is hard to find with no parking, and that infrastructure improvements are required
Client Review Analysis
Google reviewers rate SupportSages 3.6 out of 5, praising knowledgeable engineers, good communication, and reasonable cost; a few reviews note the hard-to-find office and lack of parking.