Support My MSP
Support My MSP provides 24/7 outsourced IT support to Managed Service Providers, including helpdesk, staffing management, PSA, accounting, and contract management. Founded in 2019, the partner-only firm serves clients worldwide from Central Florida.
Support My MSP is an outsourced IT services firm founded in 2019 and headquartered in Central Florida, with an office at 7005 University Blvd, Winter Park, Colorado 32792, United States. The company serves Managed Service Providers (MSPs) worldwide and operates on a partner-only model, meaning it does not compete with the clients it supports. Its stated goal is to help MSPs serve their own clients more efficiently.
The firm employs under 49 people and reports a minimum project budget under $1,000 with an average hourly rate of $100. Its technicians bring over 500 years of combined IT experience, and the company positions itself as an industry leader in outsourced IT services for MSPs. Support My MSP emphasizes building lasting client relationships and delivering strategic solutions that grow partner businesses and improve end-user satisfaction.
Core services include MSP helpdesk services, staffing management, professional services automation (PSA), accounting management, and contract management. The agency's managed services expertise spans help desk, hosting and cloud, network, and security, and it provides 24/7 IT support tailored to what each partner needs.
Support My MSP serves clients across software and IT services, finance, HR, and transportation and logistics. It works with small businesses, medium businesses, and enterprise or corporate clients, and its client base includes the retail, manufacturing, and corporate services industries.
The DesignRush profile lists no Google reviews, so no verified client rating or review sentiment is available for the agency.
Services
- Managed Services
- Help Desk
- Hosting and Cloud
- Network
- Security
- Staffing Management
- Professional Services Automation (PSA)
- Accounting Management
- Contract Management
Industries Served
Team Size
Pros
- Partner-only model with no competition, focused solely on serving MSP clients
- 24/7 IT support backed by over 500 years of combined technician experience