Mystrika
Superfast IT
Visit Website
For over 20 years, Superfast IT has supported ambitious SMEs across Birmingham, the Black Country, and the wider West Midlands with reliable outsourced IT support and cyber security services. The agency takes a proactive approach, acting as a virtual IT department rather than simply reacting to issues. They offer a full range of services including cloud solutions, Microsoft 365, backup and disaster recovery, connectivity, telephony, and IT consultancy.
Superfast IT is a managed service provider based in Stourbridge, West Midlands, founded in 2002. The agency has supported ambitious SMEs across Birmingham, the Black Country, and the wider West Midlands for over 20 years, focusing on outsourced IT support and cyber security services. They employ under 49 people and charge an average hourly rate of $75, with minimum budget available upon inquiry.
The agency takes a proactive approach, acting as a virtual IT department rather than simply reacting to issues. Their services include managed services, IT services, cybersecurity, cloud consulting, and IT compliance solutions. Within managed services, they offer disaster recovery, hardware, help desk, hosting and cloud, IT budgeting, network, security, and telecom. Superfast IT also works with IASME and leading vendors to deliver tailored cybersecurity solutions and help businesses achieve Cyber Essentials certification.
Superfast IT serves clients in manufacturing, legal, finance, construction, and corporate services. They primarily work with small and medium-sized businesses. Notable clients include Gordon Moody, Blundell Production Equipment, Wilkes Tranter and Co, Star Scaffolding Ltd, Autism West Midlands, Black Country Chamber of Commerce, The Label Centre, Active Black Country, IR Global, and Erodex Ltd.
Google reviews give Superfast IT a 4.9 rating from 84 reviews. Clients describe the team as responsive, knowledgeable, and proactive, with quick response times and a personal touch. One reviewer noted that the team resolved a tricky email issue efficiently, while another praised the proactive approach to securing systems and ensuring backups. The agency is recommended for businesses in or around Birmingham seeking reliable IT support.
Services
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
Industries Served
Team Size
Pros
- Proactive virtual IT department approach with quick response times
- High Google rating of 4.9 from 84 reviews
- Over 20 years of experience serving West Midlands SMEs
Client Review Analysis
Google reviews highlight responsive, knowledgeable, and proactive service with quick response times and a personal touch. Clients appreciate the team's dedication and ability to resolve issues efficiently.