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Summit IT Services
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Summit IT Services is a New Hampshire-based IT support and managed service provider founded in 2004. The firm helps businesses reduce technology complexity and eliminate network downtime through a three-pillar process covering security, network health monitoring, and performance management.
Summit IT Services is an IT support and managed service provider headquartered in Weare, New Hampshire. Founded in 2004, the firm works with businesses to reduce the frustration and complexity of technology so IT can be used to improve the bottom line. Its focus is eliminating network downtime and providing strategic direction that gives clients a competitive advantage.
The company employs fewer than 49 people and lists its minimum budget and average hourly rate as inquire, directing prospective clients to contact the firm for pricing. Summit has served the New Hampshire market since 2004, and the profile notes roughly 18 years of experience backing its managed service offering.
Summit IT Services operates on a three-pillar process: securing the network to protect against cyber-attack, monitoring and managing network health to ensure continuity, and managing network performance so employees can work at their own pace. The agency also performs security audits, which one Google reviewer described as delivering excellent, actionable information with helpful suggestions and no hard sell. The firm positions itself as New Hampshire's leading IT support and managed service provider.
Clients include Littleton Dental Care, Country 3 Corners, and Tarbell and Brodich. Google reviewers describe themselves as small businesses and small offices in rural New Hampshire that rely on Summit for day-to-day IT support, upgrades, and best-practice guidance.
Review sentiment is strong: Summit IT Services holds a 5.0 Google rating from 45 reviews. Clients praise the team for being responsive, professional, helpful, and knowledgeable, with quick callbacks, follow-up after fixes, and prompt on-site response. One reviewer with a nearly two-decade relationship highlighted Jeff's competence and respect for budgetary limits, and another noted a phone system failure was diagnosed and resolved within 24 hours with the agency's help.
Services
- IT Services
- Managed IT Services
- IT Support
- Network Security
- Network Monitoring
- Security Audits
Industries Served
Team Size
Pros
- Highly responsive support with fast callbacks and follow-up after fixes
- Knowledgeable staff praised for quick diagnosis of problems
- Perfect 5.0 Google rating from 45 client reviews
- Long-standing client relationships spanning nearly two decades
Client Review Analysis
Clients give Summit IT Services a 5.0 Google rating from 45 reviews, praising responsive, professional, and knowledgeable support along with dependable behind-the-scenes management.