StoryMiners

StoryMiners is a strategic storytelling and experience design consultancy headquartered in Marietta, Georgia. The firm helps companies that see customers face-to-face create head-turning, on-brand, signature customer experiences in retail, field service, and in-home settings. StoryMiners positions itself as a real-world experience design firm rather than a UI/UX shop.

Founded in 2002, StoryMiners employs under 49 people and works with a minimum budget of $10,000 to $25,000 at an average hourly rate of $250. The firm has served over 700 clients on six continents and helped generate $1.6 billion in new revenues, added sales, and cost savings. Services are delivered through workshops, projects, and ongoing support engagements.

The agency's service areas include branding, creative services, content marketing, and business consulting. Managing Partner Mike Wittenstein, a strategic storyteller and experience designer and former IBM Global Services eVisionary, brings over 30,000 hours of experience with 700-plus clients in 24 countries. The team works in English, Portuguese, Spanish, and Russian.

StoryMiners' client roster spans retail, telecommunications, financial services, healthcare, education, hospitality, and technology. Notable clients include McDonald's, Chick-fil-A, Barnes & Noble, SAP, TELUS, Georgia Tech, Piedmont Healthcare, University of Phoenix, and Transitions Optical.

The profile lists no Google reviews, so no client rating is available. Press mentions include coverage from CBT News, CX Workout, Atlanta Small Business Network, SAP, and IDG on topics such as customer experience impact, turning data into experiences, and designing CX change.

The firm reports measurable commercial results for clients, including $1.6 billion in new revenues, added sales, and cost savings, along with a global footprint of 700-plus clients across 24 countries.