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Eugene, Oregon-based managed IT services provider founded in 2015. StepUP IT Services monitors networks, makes backups, provides security, and resolves IT problems so clients experience less downtime and can scale operations.
StepUP IT Services is a managed IT services provider headquartered at 228 Grimes St. in Eugene, Oregon. Founded in 2015, the company monitors networks, makes backups, provides security, and fixes problems when they arise so businesses run smoother, experience less downtime, and focus on important operational goals.
The firm was started by an IT leader who previously managed a team of more than 20 engineers and branched out on his own to offer more personalized, customer-centric solutions. StepUP IT Services employs fewer than 49 people, lists an average hourly rate of $149/hr, and asks clients to inquire about minimum budgets.
StepUP's managed services program is built around staying ahead of problems. Work spans network monitoring, backups, security, wifi, and hardware, and the team also serves as a long-term IT advisor for client organizations. The stated goal is to let companies feel secure and confident while scaling up their operations.
The company serves legal, manufacturing, and small business clients. Google reviews identify clients including Eugene Silkscreen, ElderHealth & Living, Rexius, and other businesses that rely on the team for both day-to-day support and multi-year IT guidance.
StepUP IT Services holds a 5.0 Google rating from 11 reviews. Reviewers consistently praise responsiveness, attention to detail, honesty, and staff who are a pleasure to work with, and one client noted the team significantly eased a location change. The DesignRush profile is unclaimed and publishes placeholder images rather than a portfolio.
Services
- IT Services
Industries Served
Team Size
Pros
- Proactive managed services that stay ahead of problems rather than fixing them afterward, praised by a client since 2009
- Responsive service with strong attention to detail, noted by multiple Google reviewers
- Long-standing client relationships, with reviewers citing dependable support spanning more than 20 years
Client Review Analysis
Google rating of 5.0 from 11 reviews; clients praise proactive support, responsiveness, attention to detail, and a personalized, locally owned approach.