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Spiderling Consulting Ltd is a London-based digital transformation consultancy delivering CRM implementation, automation, sales enablement, and customer success support. The firm works with consumer products, media & publishing, and nonprofit organizations across EMEA.
Spiderling Consulting Ltd is a digital transformation consultancy based in London, United Kingdom. The firm helps organizations use technology to improve their products and services, while keeping each implementation aligned with customer expectations and business goals.
The consultancy holds that good technology alone is not enough; projects must account for the teams who will adopt them. Staff may worry about becoming redundant or learning new skills, so Spiderling works closely with clients to understand team dynamics and the likely change impact before building an integrated delivery plan.
Service offerings include CRM implementation and migration, programmable automation, sales and marketing alignment, sales enablement, email marketing, customer success training, help desk implementation, and knowledge base development.
Spiderling serves consumer products, media & publishing, and nonprofit organizations, with clients across Europe, the Middle East, and Africa. In addition to London, the firm lists Suffolk, Cambridge, and Norfolk among its locations.
Projects start at $5,000, and the firm holds a 5.0/5 rating from verified client reviews.
Services
- Programmable Automation
- Sales and Marketing Alignment
- Sales Enablement
- CRM Implementation
- CRM Migration
- Customer Success Training
- Customer Survey and Analysis
- Email Marketing
- Help Desk Implementation
- Knowledge Base Development
Industries Served
Team Size
Pros
- Combines technology delivery with change management to support staff adoption
- Covers post-launch needs such as customer success training and knowledge base development
Client Review Analysis
Rated 5.0/5 from 1 verified reviews