SOM is a market research and digital marketing agency founded in 1986. It offers tailor-made research methods, cutting-edge tools, and a focus on delivering clear, accurate results.
SOM is a market research and digital marketing agency founded in 1986, headquartered in Quebec City, Canada, with an additional office in Montreal. The agency employs between 250 and 499 people and operates with a minimum project budget of $1,000 to $10,000 and an average hourly rate of $150.
SOM distinguishes itself through a tailor-made approach, innovative research methods, and a clear value for money. The agency emphasizes expertise in methodology and statistics, uses cutting-edge technology tools, and maintains a constant focus on delivering clear, accurate, and easy-to-understand results. A quality assurance program and a guarantee of confidentiality and data security are also part of its service promise.
The agency's services include digital marketing and market research, with specific expertise in marketing analytics. SOM has worked with notable clients such as Desjardins, Promutuel Insurance, and SEPAQ, indicating experience in financial services, insurance, and tourism sectors.
Google reviews for SOM are predominantly negative, with a rating of 2.8 out of 5 based on 47 reviews. Common complaints include repeated unsolicited phone calls, poor communication practices, and a lack of respect for do-not-call requests. These reviews highlight significant customer experience challenges.
SOM's portfolio includes photos of its facilities, such as meeting rooms and group spaces, but no specific project results or case studies are provided on its DesignRush profile. The agency's long history since 1986 and large team suggest a well-established operation in the market research field.
Services
- Digital Marketing
- Market Research
- Marketing Analytics
Team Size
Pros
- Experts in methodology and statistics
- Tools at the cutting edge of technology
- Focus on delivering clear, accurate and easy-to-understand results
- Quality assurance program
- Guarantee of confidentiality and data security
Cons
- Multiple Google reviews report persistent unwanted phone calls and poor communication practices.
Client Review Analysis
Google reviews are predominantly negative, citing frequent unsolicited calls and lack of transparency.