Mystrika
Single Point of Contact
Visit Website
Founded in 1999, Single Point of Contact is a Managed Security Services Provider offering on-site presence, SaaS application support, and IT policy creation. The agency serves small to enterprise-class customers with a low-cost solution.
Single Point of Contact (SPOC) was founded in 1999 as a service provider and has evolved into a Managed Security Services Provider (MSSP). The agency differentiates itself by combining off-site and on-site support, SaaS-based application support, preventative procedures, and IT policy creation. It started as a low-cost solution for small businesses and later expanded to serve medium and enterprise-class customers.
The agency is headquartered in Palo Alto, California, and employs between 50 and 99 people. Minimum project budgets range from $10,000 to $25,000, with an average hourly rate of $50. SPOC maintains a US-based, English-speaking Network Operations Center (NOC) that provides 24/7 support.
SPOC offers a broad range of services including cybersecurity, IT services, managed services, software development, VR/AR, and AI development. Areas of expertise include penetration testing, AWS, and outsourcing. The agency serves clients in fintech, consumer goods, corporate services, and retail, primarily medium businesses and enterprise organizations.
Notable past clients include KagomeUSA, Google, Apple, The Withum Group, and Shorenstein Realty Services. The team includes Fernando Leon, VP of Sales/Marketing, who reports helping clients reduce IT costs by over 50%.
Google reviews give SPOC a 4.0 rating from six reviews. Positive feedback highlights a talented technical team, responsive support, and a US-based NOC. Negative reviews cite issues with accountability for unpaid wages and poor employee treatment, leading to mixed overall sentiment.
Services
- Cybersecurity
- IT Services
- Managed Services
- Software Development
- VR/AR
- AI Development
Industries Served
Team Size
Pros
- Offers on-site presence and preventative procedures alongside remote support.
- US-based, English-speaking NOC with responsive technical team.
Cons
- Some Google reviews cite lack of accountability for unpaid wages and poor employee treatment.
Client Review Analysis
Mixed reviews; some praise technical support and team, while others report serious issues with accountability and employee treatment.