Mystrika
Shartega IT is a managed service provider founded in 2001, offering a fixed-rate per-user Complete IT solution. The company provides support, proactive services, professional services, technology alignment, and vCIO guidance. It serves clients from its headquarters in Des Plaines, Illinois.
Shartega IT is a managed service provider founded in 2001, headquartered in Des Plaines, Illinois. The company offers a fixed-rate per-user Complete IT solution designed to streamline business technology interactions and support organizational goals. With a team of under 49 employees, Shartega IT serves clients with a minimum project budget of $1,000 to $10,000 and hourly rates available on inquiry.
The Complete IT solution is built on five pillars: support through an in-house network operations center, centralized proactive services including endpoint detection and response, patch management, data backup, network monitoring, and compliance, professional services for major moves and changes, monthly technology alignment reviews, and quarterly vCIO meetings to build IT roadmaps. This comprehensive approach covers IT support, cybersecurity, and strategic planning.
Shartega IT primarily offers managed services, as listed in its DesignRush profile. The company's client roster includes Loeber Motors, Fluent 360, and Turning Pointe Autism Foundation, indicating work across automotive, marketing, and non-profit sectors. The agency does not explicitly list industry specializations but demonstrates versatility through these engagements.
Client reviews on Google reflect a 5.0 rating from 43 reviews. Reviewers consistently praise the proactive approach, responsive support, and comprehensive IT management that reduces downtime and improves security. Specific mentions highlight the friendliness of field workers and the effectiveness of the team in handling technical issues.
Shartega IT's portfolio includes clients such as Loeber Motors, Fluent 360, and Turning Pointe Autism Foundation, though specific project results are not detailed in the profile. The company's long-standing presence since 2001 and positive client feedback suggest reliable, long-term partnerships.
Services
- Managed Services
- IT Support
- Proactive IT Services
- Professional Services
- vCIO Consulting
Team Size
Pros
- Proactive approach to IT management
- Responsive and friendly support team
- Comprehensive managed services reducing downtime
Client Review Analysis
Clients praise Shartega IT for proactive, responsive managed services that reduce downtime and improve security.