Safety Net is a SOC 2-certified IT and cybersecurity provider in Michigan, offering dedicated technical support and around-the-clock assistance. Founded in 2003, the company serves clients with a focus on security and IT best practices.
Safety Net is a Michigan-based IT and cybersecurity provider that emphasizes breaking free from IT stereotypes by offering a dedicated team of technical professionals who understand each client's unique needs and work processes. The company is one of the few SOC 2-certified providers in the state, adhering to stringent security and IT best practices through regular external audits. Safety Net is committed to being available around the clock, ensuring technology issues are addressed promptly at any hour.
Founded in 2003, Safety Net operates with a team of under 49 employees. The company's minimum budget and average hourly rate are listed as "Inquire," indicating that pricing is tailored to each client's requirements. Its headquarters is located at 1771 Park Drive, Traverse City, Michigan, with an additional office at 28580 Orchard Lake Road, Farmington Hills, Michigan.
Safety Net's core services include cybersecurity and IT services, covering areas such as infrastructure management, email hosting, and help desk functions. The company leverages the expertise of its specialists to provide best-in-class solutions, with a focus on proactive security improvements and reliable support. Clients benefit from a team that is always ready to assist, whether during business hours or on evenings and weekends.
The agency serves a range of industries, including IT, small business, and financial sectors. Client reviews highlight long-term partnerships, such as Traverse City State Bank, which has worked with Safety Net for over 15 years, and a law firm that switched to Safety Net for its IT needs. These clients value the company's prompt, reliable, and effective service, as well as its ability to safeguard IT systems in a changing environment.
Safety Net holds a perfect 5.0 Google rating from 23 reviews. Reviewers consistently praise the company for its responsive phone support, follow-up calls to ensure issues are resolved, and professional handling of IT problems. The sentiment reflects a high level of trust and satisfaction, with clients noting that Safety Net constantly evolves to meet their needs.
The company's portfolio is demonstrated through its enduring client relationships and the breadth of services provided. With a focus on security and around-the-clock availability, Safety Net positions itself as a dependable partner for organizations seeking managed IT and cybersecurity support. Its SOC 2 certification and long-standing client base underscore its credibility in the industry.
Services
- Cybersecurity
- IT Services
Industries Served
Team Size
Pros
- Responsive and prompt support
- SOC 2 certified
- 24/7 availability
- Long-term client relationships
Client Review Analysis
Clients consistently praise Safety Net for responsive, reliable IT support and security improvements, with a 5.0 Google rating from 23 reviews.