RSVP Communications

RSVP Communications is a call center and fulfillment agency founded in 1985 and headquartered in Greensboro, North Carolina. The company provides behind-the-scenes support for sales and marketing initiatives, serving some of the world's largest manufacturers. With a team of 50 to 99 employees, the agency has built a reputation for quality work and customer service over several decades.

The agency's average hourly rate is $100, and the minimum budget is listed as "Inquire." RSVP Communications emphasizes a strong infrastructure of experienced people, proven systems, and progressive technology. The company aims to simplify client workloads while enhancing image and promotional effectiveness.

RSVP Communications offers a range of services including call center operations (inbound, outbound, B2B, and telemarketing), order fulfillment, direct mail handling, rebate processing, database management, and CRM application development. The agency positions itself as a partner that handles customer interactions and operational tasks for its clients.

The agency serves industries such as manufacturing, retail, consumer goods, and corporate services. Client types include small businesses, medium businesses, and enterprise/corporate organizations. Representative clients come from the trucking, agribusiness, and furniture industries.

Google reviews give RSVP Communications a rating of 2.9 out of 5 from 47 reviews. Many reviews express dissatisfaction with shipping practices, specifically the use of UPS Surepost instead of UPS Ground, and complaints about slow fulfillment and poor packaging. The negative feedback suggests areas for improvement in logistics and customer experience.

The agency's portfolio includes work for clients in the trucking, agribusiness, and furniture sectors. While specific project details are not provided, the agency's long history and focus on large manufacturers indicate experience handling high-volume fulfillment and customer service operations.