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Rivell is a leading Managed IT support and consulting services company based in New Jersey with almost 30 years of combined experience. The company offers network support, cloud solutions, data backup and recovery, cybersecurity, and IT consulting. Founded in 1997, Rivell has under 49 employees and an average hourly rate of $40.
Rivell is a managed IT support and consulting services company founded in 1997 and based in Mantua Township, New Jersey. The company employs under 49 professionals and charges an average hourly rate of $40. Rivell has been recognized on CRN's 2024 MSP 500 List, highlighting its managed IT support and consulting services.
The company provides a broad range of IT services including managed IT services, IT support, VoIP phone services, disaster recovery, cloud migration, infrastructure as a service, cloud hosting, cybersecurity, video surveillance, network design and installation, backup and recovery, eFax, access control, remote and onsite IT support, Microsoft Office 365 support, server support, and desktop management. Rivell also offers expertise in application platforms (Amazon, Azure, Force, Heroku, Linux, Windows server), blockchain, CMS (WordPress), CRM (Daylite, Freshworks, HubSpot, Salesforce), custom frameworks (Laravel, Node.js, React), and custom languages (ASP.NET, C, C++, PHP, SQL). Their cybersecurity expertise includes breach detection, HIPAA compliance, penetration testing, and threat simulations.
Rivell serves a diverse set of industries including government, automotive, construction, corporate services, eCommerce, finance, hardware and networking, higher education, legal, and manufacturing. The company works with small businesses, medium businesses, and enterprise/corporate clients. According to the profile, 62% of clients are startups and 38% are government entities.
Google reviews give Rivell a 5.0 rating based on 116 reviews. Clients consistently praise the team's efficiency, responsiveness, and knowledgeable staff. Specific mentions include quick issue resolution, excellent customer service from team members like Gabe, Kevin Hinson, and Lucas, and effective communication. DesignRush reviews also show a 4.9 rating with positive feedback on project management, technical expertise, and tailored solutions.
Rivell's portfolio includes managed IT services for Liscio's Bakery (implementing a 3CX VoIP system) and Buttaci Leardi & Werner (a law firm), as well as a project with a law firm. The company has achieved quantifiable improvements in customer satisfaction, service response time, and cost reduction for clients. They also completed a seamless migration of workstations and servers to Azure with minimal operational disruption.
Services
- Managed IT Services
- IT Support
- VoIP Phone Services
- Disaster Recovery Services
- Cloud Migration
- Infrastructure As a Service
- Cloud Hosting
- Cyber Security
- Video Surveillance Systems
- Network Design and Installation
- Backup and Recovery
- eFax Services
- Access Control
- Remote IT Support
- Onsite IT Support
- Microsoft office 365 IT Support
- Server Support & Maintenance
- Desktop Management Services
Industries Served
Team Size
Pros
- Exceptional technical expertise and innovation in solutions
- High client satisfaction and effective collaboration with teams
- Timely delivery and proactive project management
- Customized solutions tailored to specific business needs
- Strong focus on operational excellence and technology leverage
- Quantifiable improvements in customer satisfaction, service response time, and cost reduction
Client Review Analysis
Google reviews show a 5.0 rating with clients praising efficiency, responsiveness, and knowledgeable staff. Clients highlight quick issue resolution and excellent customer service.