Mystrika
Ripple IT is an IT services and managed service provider founded in 1997. The company focuses on increasing productivity, streamlining workflows, and improving efficiency through IT investments. Ripple IT emphasizes helping people get their work done rather than just fixing things when they break.
Ripple IT is an IT services and managed service provider founded in 1997, headquartered in Atlanta, Georgia. The company employs under 49 people and emphasizes a people-first approach to IT support, aiming to increase productivity and streamline workflows rather than simply fixing broken systems.
The agency offers managed services, IT services, and IT outsourcing. Its areas of expertise include IT outsourcing, and it serves clients across the financial, IT/tech, and healthcare industries. Ripple IT's philosophy is that great IT is an investment in people, helping them stay happy and productive.
Ripple IT has a strong Google rating of 4.8 from 42 reviews. Clients consistently highlight outstanding customer service, professionalism, and quick resolution of issues. For example, one client reported that Ripple IT fixed persistent remote work Zoom call problems and improved home network speeds within three days, while another praised the team's consistent politeness and follow-through.
The agency's average hourly rate is $50/hr, and clients are asked to inquire for a minimum budget. Ripple IT's portfolio includes work with creative agencies and companies transitioning to remote work, demonstrating its ability to deliver reliable, high-quality IT support.
Services
- Managed Services
- IT Services
- IT Outsourcing
Industries Served
Team Size
Pros
- Outstanding customer service and follow-through
- Quick resolution of complex IT issues, such as remote work network problems fixed in 3 days
Client Review Analysis
Clients consistently praise Ripple IT for outstanding customer service, professionalism, and quick resolution of IT issues. Reviewers highlight the team's polite and helpful nature, and the ability to solve complex problems efficiently.