Rhino Reviews

Rhino Reviews is a reputation management agency founded in 2019 that specializes in done-for-you review generation and online reputation repair. The agency works with businesses to protect and improve their online presence by leveraging customer reviews across platforms like Google, Glassdoor, and Indeed. Rhino Reviews positions itself as a full-service alternative to software-only tools such as BirdEye or Grade.us.

The agency is headquartered remotely in Philadelphia, Pennsylvania, and employs a team of under 49 people. Rhino Reviews has a minimum project budget of $1,000 to $10,000 and charges an hourly rate that is available upon inquiry. The agency has been recognized as a Top Reputation Management Firm by TopSEOs for four consecutive years (2019-2022) and has received awards from Clutch, The Manifest, and Alignable.

Rhino Reviews offers a range of services including reputation management, public relations, branding, social media marketing, digital marketing, and digital strategy. Within these areas, the agency has specific expertise in construction marketing, education digital marketing, crisis management, and online reputation management. The agency's done-for-you approach means clients do not need to manage additional software; instead, a team of experts handles review monitoring, response, and growth.

The agency serves a diverse set of industries including health care, hospitality, construction, education, recreation and travel, transportation and logistics, software and IT services, real estate, luxury, and automotive. Rhino Reviews primarily works with medium businesses and enterprise/corporate clients. The agency's client types include marketing, small business, and advertisement sectors.

Rhino Reviews has demonstrated measurable results for clients. One energy provider improved from a 1.6 Google rating with 32 reviews to a 4.4 rating with over 400 reviews. A document storage company increased reviews from 7 per month to 35 per month while maintaining a 4.8 rating. The agency has also successfully removed policy-violating reviews, reinstated incorrectly suspended Google Business Profiles within 24 hours, and improved Glassdoor and Indeed ratings from below 2.0 to above 4.5 within six months.

The agency's portfolio includes case studies on suspended Google My Business listings, reputation management for a property management company, increased reviews for an energy company, and improved local search views. Owner Chelsea Craig is personally involved with each client and is recognized as a leader in the reputation management space, with expertise sought by entrepreneurs, marketing leaders, and C-suite executives.