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Real Agency is an eCommerce design and development agency focused on conversion for online retailers on Shopify, Magento, BigCommerce, or Adobe Commerce. Founded in 2008, the agency has helped over 400 retailers with store builds, migrations, and ongoing optimisation.
Real Agency is an eCommerce design and development agency based in Bournemouth, United Kingdom. Founded in 2008, the agency focuses exclusively on conversion, helping highly motivated online retailers increase revenue through improved conversion on Shopify, Magento, BigCommerce, or Adobe Commerce. The agency's tailored two-step optimisation approach starts with a stable base and prioritises quick wins and areas of biggest improvement to generate quicker returns.
Over the last 15 years, Real Agency has helped over 400 retailers across all sectors and business types. The agency works with small businesses, medium businesses, and enterprise or corporate clients across industries including eCommerce, retail, gaming, fashion, food and beverage, sports, wellness, and entertainment. Notable clients include CDKeys, The Game Collection, Humax, Montezuma's, Cubo Eyewear, Hydrate Bottles, Alpha Laboratories, Fight Equipment, and Aqualisa.
Real Agency's services span eCommerce development, digital strategy, web development, CRO, and digital marketing. Areas of expertise include digital marketing (content creation, lead generation, marketing strategy, SEM) and eCommerce (BigCommerce, Magento, Shopify, eCommerce consulting). The portfolio includes Magento 2 and BigCommerce store builds for clients such as CDKeys, Pure Booch, Alpha Laboratories, Cubo Eyewear, The Game Collection, Humax, 4gadgets, and Hydrate Bottles.
Real Agency holds a 4.7 Google rating from 25 reviews. Most reviewers praise the team's project management, communication, and conversion results, with one client reporting a conversion rate jump from 2% to 6% overnight. One critical review cites contract terms lacking a development timeframe and significant project delays, which the reviewer said led to cost overruns.
The agency's minimum project budget is $50,000 and up, with an average hourly rate of $150. The team has under 49 employees.
Services
- eCommerce Development
- Digital Strategy
- Web Development
- CRO
- Digital Marketing
Industries Served
Team Size
Pros
- Conversion-focused two-step optimisation approach prioritising quick wins
- 15 years of experience helping over 400 retailers across sectors
- Strong Google rating of 4.7 from 25 reviews
Cons
- One Google review cites contract terms lacking a development timeframe and project delays
Client Review Analysis
Google reviews are mostly positive, praising project management, communication, and conversion uplift, with one critical review citing contract and delivery issues.