Mystrika
RDI is a comprehensive business solutions provider that strategically and consistently secures results for its clients. Its suite of outsourced services includes contact center, IT, help desk, market research, and digital strategy support. Founded in Cincinnati in 1978, RDI has grown to include 11 locations throughout North America and employs more than 3,500 people.
RDI Corporation is a business process outsourcing (BPO) firm founded in Cincinnati, Ohio in 1978. The company has expanded to 11 locations across North America and employs more than 3,500 people. It positions itself as a comprehensive solutions provider for contact center support, data analytics, and business insights.
The agency's service portfolio includes market research, phone answering services, digital strategy, call center expertise (inbound), and digital marketing (digital advertising and lead generation). RDI Corporation also offers IT and help desk support as part of its outsourced offerings. Pricing requires an inquiry for minimum budget, with an average hourly rate of $100.
RDI Corporation serves clients across the wellness, health care, and financial industries, ranging from mid-sized businesses to Fortune 500 companies. The company lists small businesses as a client type and has worked with organizations in these verticals.
Google reviews give RDI Corporation a 3.3 rating based on 67 reviews. Employee feedback is mixed: some reviewers describe a positive work environment and growth opportunities, while others report abrupt layoffs, lack of transparency, and issues with 401k rollover handling. The agency has not published a portfolio of client results on its DesignRush profile.
Services
- Market Research
- Phone Answering Services
- Digital Strategy
- Call Center Services
- Digital Marketing
Industries Served
Team Size
Pros
- Over 3,500 employees and 11 North American locations
- Founded in 1978 with long industry experience
- Positive employee experience reported by some staff
Cons
- Multiple employee reviews cite abrupt layoffs and lack of transparency
- Complaints about 401k rollover handling and professionalism
Client Review Analysis
Mixed Google reviews; some employees praise the work environment while others report unfair layoffs and poor management.