Mystrika
RA IT Support is a trusted IT service provider specializing in supporting small and medium businesses in the Ottawa area. The agency offers cybersecurity, VoIP phone systems, cloud services, network management, and data protection. Founded in 2023, it holds security clearances including Telus and OPP Level 4.
RA IT Support is a managed service provider founded in 2023 and based in Ottawa, Canada. The agency focuses on simplifying technology, enhancing security, and improving efficiency for small and medium businesses in the Ottawa surrounding area. It holds Telus and OPP Level 4 security clearances, underscoring its commitment to high-trust professional support.
The agency operates with a team of under 49 employees and charges an average hourly rate of $95, with a minimum project budget between $1,000 and $10,000. Services include managed services, IT services, cybersecurity, cloud consulting, VoIP phone systems, network management, and data protection. Areas of expertise cover IT consulting and security.
RA IT Support serves a range of industries including automotive, insurance, corporate services, hardware and networking, health care, media and communications, and software and IT services. The agency primarily works with small and medium businesses, offering personalized, proactive support.
Google reviews give the agency a 5.0 rating from 11 reviews. Clients consistently praise the team's knowledge, responsiveness, and efficiency, with many highlighting owner Adriano Raffoul's personable approach and willingness to go above and beyond. Reviewers note that issues are resolved quickly and that the team provides clear feedback and suggestions.
The agency's portfolio includes a managed services project for a first MSP client, completed in 2023 with a budget under $5,000 over 48 months. Notable clients include First Line Auto Tech, Tangent Building Systems, and EyeTech Optometry.
Services
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
Industries Served
Team Size
Pros
- Knowledgeable and experienced team
- Responsive and efficient support
- Goes above and beyond for clients
Client Review Analysis
Clients consistently praise RA IT Support for knowledgeable, responsive, and efficient service, with many noting the owner Adriano's personable approach and willingness to go above and beyond.