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Quality Back Office

Business, Financial & Professional Services Naperville, Illinois, United States

Reviewed by Mystrika Genie · Last updated September 1, 2026

Quality Back Office provides outsourced back office and accounting services including bookkeeping, payroll, and tax preparation. Founded in 2011, the agency has taken over 500+ back offices and serves startups and small businesses.

Quality Back Office (QBO) was founded in 2011 to help business owners manage back office and accounting tasks such as payroll, bill pay, invoicing, and bookkeeping. The agency has taken over more than 500 back offices since its inception. Headquartered in Naperville, Illinois, QBO also has offices in Colorado Springs, Durham, Chicago, St. Louis, and Las Vegas.

The agency employs between 100 and 249 staff members. Pricing details are not publicly listed; potential clients must inquire for both minimum budget and hourly rate. QBO primarily serves startups and small businesses.

Quality Back Office offers services in HR outsourcing, business consulting, accounting, and BPO. Its areas of expertise include bookkeeping, payroll, back office outsourcing, and data entry. The agency has worked with clients such as Blue Bird Day, Neocol, and Point B Properties.

Google reviews give QBO a 3.9 rating from 9 reviews. Positive reviews highlight responsive and attentive service over multiple years, with clients noting the agency's ability to add services as businesses grow. Negative reviews describe errors in tax filings, late submissions, and poor follow-up on issues, with one client reporting a $10,000 penalty due to a missed filing deadline.

The agency's portfolio includes managing back office operations for over 500 businesses since 2011, demonstrating experience in streamlining accounting and administrative processes for growing companies.

Services

HR Outsourcing
Business Consulting
Accounting
BPO
Bookkeeping
Payroll
Back Office Outsourcing
Data Entry

Industries Served

Startups Small Businesses

Team Size

100 - 249

Pros

Responsive and attentive service according to long-term clients.
Knowledgeable team that helps businesses scale with additional services.
Over 500 back offices managed since 2011.

Cons

Some clients reported errors in tax filings and poor follow-up on issues.

Client Review Analysis

Mixed Google reviews: some praise responsiveness and long-term service, while others cite costly errors and lack of accountability.

Frequently Asked Questions

Quality Back Office offers HR outsourcing, business consulting, accounting, BPO, bookkeeping, payroll, back office outsourcing, and data entry services.

Quality Back Office has between 100 and 249 employees.

Quality Back Office is headquartered in Naperville, Illinois, with additional offices in Colorado Springs, Durham, Chicago, St. Louis, and Las Vegas.

Quality Back Office requires potential clients to inquire for both minimum budget and hourly rate.

Quality Back Office serves startups and small businesses.

Quality Back Office was founded in 2011 and has managed over 500 back offices.

Google reviews are mixed: some clients praise responsiveness and long-term service, while others report errors in tax filings and poor follow-up.

Yes, Quality Back Office provides tax preparation as part of its accounting services.

Yes, payroll and bookkeeping are core expertise areas for Quality Back Office.

Quality Back Office positions itself as a full back office outsourcing partner, but some clients have reported issues with accuracy and communication.

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