Profusion CRM

Profusion CRM is a London-based agency that focuses on customer relationship management and email marketing. The firm describes its Adaptive CRM approach as results-focused and data-driven, aiming to improve customer experiences, marketing control, and revenue growth. The agency has been implementing CRM programmes for over 20 years, offering services that range from strategic consultancy to fully outsourced campaign planning and execution.

The agency is accredited across several major CRM platforms, including Adobe, Braze, and Salesforce. This expertise allows Profusion CRM to assist businesses with platform implementation, migration, and optimization. The team also helps integrate new digital technologies so that marketing teams can maximize the value of their existing CRM investments.

Profusion CRM’s core service is email marketing, though the broader CRM consultancy covers campaign strategy, execution, and technology integration. The agency works with global businesses and tailors its approach to each client’s specific needs. No specific industries are listed, but the client base appears to span multiple sectors.

The agency is based in London, England, with a team size of 10 to 49 employees. Contact can be made via email at crm@profusion.com or by phone at 020 7014 5450. The physical address is Telephone House, Ground Floor, 69-77 Paul Street, London, EC2A 4NW, United Kingdom.

As of the latest profile data, Profusion CRM has no client reviews on Agency Spotter, and its rating stands at 0.0. No pricing information or project portfolios are publicly listed on the directory. The agency’s website provides further details on its CRM services and platform expertise.