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PeopleReady BPO & Outsourced Support agency logo

PeopleReady

BPO & Outsourced Support Tacoma, Washington, United States
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PeopleReady, a TrueBlue company, specializes in quick and reliable on-demand labor and skilled trades. It supports blue-collar industries including construction, energy, manufacturing, logistics, waste/recycling, and hospitality. The agency uses the JobStack platform and operates over 600 branch offices across the United States, Puerto Rico, and Canada.

PeopleReady, a TrueBlue company (NYSE: TBI), is a staffing agency that specializes in quick and reliable on-demand labor and skilled trades. Founded in 1990, the agency has grown to employ over 1,000 people and operates more than 600 branch offices across all 50 states, Puerto Rico, and Canada. In 2020, PeopleReady served approximately 98,000 businesses and placed about 221,000 workers.

The agency's core service is HR outsourcing, with a focus on recruiting for blue-collar roles. PeopleReady's proprietary JobStack platform enables businesses to find and hire temporary workers on demand, while workers can use the app to find and accept shifts. The skilled trades division provides highly skilled tradespeople for specialized positions.

PeopleReady supports a wide range of industries, including construction, energy, manufacturing and logistics, waste and recycling, and hospitality. The agency also lists real estate as a client industry. Its branch network allows it to serve clients across North America, with headquarters in Tacoma, Washington.

Google reviews for PeopleReady are predominantly negative, with an average rating of 2.1 out of 5 from 50 reviews. Common complaints include payment delays, poor communication, job cancellations, and unprofessional behavior by branch staff. Several reviewers reported not being paid for time worked or experiencing long waits for payment.

Despite the negative reviews, PeopleReady's scale and platform demonstrate its ability to handle large volumes of temporary labor placements. The agency's extensive branch network and JobStack technology are key differentiators for businesses needing rapid staffing solutions. However, worker satisfaction and payment reliability remain significant concerns.

Services

  • HR Outsourcing
  • Recruiting

Industries Served

Construction Energy Manufacturing and Logistics Waste and Recycling Hospitality Real Estate

Team Size

1000 & Up

Pros

  • Quick and reliable on-demand labor
  • Game-changing JobStack platform
  • Extensive branch network across North America
  • Served 98,000 businesses and placed 221,000 workers in 2020

Cons

  • Frequent payment delays reported by workers
  • Poor communication and unprofessional office staff
  • Job cancellations and lack of compensation for lost time

Client Review Analysis

Google reviews indicate significant dissatisfaction with payment delays, communication, and job reliability.

Frequently Asked Questions

PeopleReady serves construction, energy, manufacturing and logistics, waste and recycling, and hospitality.
PeopleReady has over 1,000 employees and operates more than 600 branch offices across the United States, Puerto Rico, and Canada.
JobStack is PeopleReady's mobile app that allows businesses to quickly find and hire on-demand labor and workers to find and accept shifts.
PeopleReady does not publicly list minimum budgets or hourly rates; interested clients must inquire directly for pricing.
Yes, PeopleReady has a skilled trades division that focuses on providing highly skilled tradespeople for specialized roles.
PeopleReady has a Google rating of 2.1 out of 5 based on 50 reviews.
In 2020, PeopleReady served approximately 98,000 businesses and put about 221,000 people to work.
PeopleReady is headquartered at 1015 A St., Tacoma, Washington 98402, United States.
Common complaints include payment delays, poor communication, job cancellations, and unprofessional staff behavior.
PeopleReady is a TrueBlue company, which is publicly traded under the NYSE symbol TBI.
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