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PATLive is a phone answering and call center services provider founded in 1990 and headquartered in Tallahassee, Florida. It serves small and medium businesses with 24/7 inbound, outbound, and telemarketing support and has been named to the Inc. 500 list for three consecutive years.
PATLive is a phone answering and call center services provider founded in 1990 and headquartered at 2639 N Monroe St, Ste 200, Tallahassee, Florida. The company positions itself as a friendly, budget-friendly option for businesses that need live phone coverage, and it supplies each customer with an online reporting package, a local or toll-free number, and 24/7 customer support.
PATLive employs between 100 and 249 people and does not publicly list a minimum budget or average hourly rate; prospective clients are asked to inquire. The company has been named to the Inc. 500 list for three consecutive years and reports being trusted by businesses worldwide.
The company's service lineup covers phone answering services and call center operations, including inbound, outbound, and telemarketing expertise. PATLive also holds specific phone answering expertise for plumbers and taxi services, and it invests in technology and staff training for its 24/7 answering center.
PATLive primarily serves small and medium businesses, with stated industries including real estate, corporate services, and finance. Its client portfolio also references telecommunications, hardware and networking, and retail clients, and reviews mention law firms as a good fit for its services.
Review sentiment is positive. The single Google review gives the company 5.0 and praises representative Sandy Hosey as polite and professional. DesignRush reviews add praise for courteous receptionists who handle calls quickly, a personalized onboarding process with an assigned coach, and billing that matches the agreed plan.
Representative client feedback includes a call center client that switched after trying four other virtual receptionist companies, and an owner with high call volume who appreciated help selecting the right calling plan. PATLive's results are not quantified with metrics on the profile, but reviewers consistently recommend the service.
Services
- Phone Answering Services
- Call Centers
- Inbound Call Handling
- Outbound Call Handling
- Telemarketing
Industries Served
Team Size
Pros
- Named to the Inc. 500 list for three consecutive years
- Operates a 24/7 answering center with vetted staff
- Provides an online reporting package and local or toll-free numbers
- Client reviews highlight courteous receptionists, fast call handling, and accurate billing
Client Review Analysis
Google reviewers praise polite and professional service, with one reviewer highly recommending PATLive.