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OutsourceRCM Services BPO & Outsourced Support agency logo

OutsourceRCM Services

BPO & Outsourced Support Princeton, New Jersey, United States
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OutsourceRCM Services is a healthcare revenue cycle management company backed by Flatworld Solutions Inc. It provides medical billing, call center, and phone answering services to small and medium healthcare providers.

OutsourceRCM Services is a healthcare revenue cycle management (RCM) company established in 2023 as an extended delivery arm of Flatworld Solutions Inc., which has been operating since 2004. The agency is headquartered in Princeton, New Jersey, with additional offices in the Philippines, India, and the United Kingdom. It employs between 250 and 499 staff members.

The agency offers a minimum project budget under $1,000 and an average hourly rate of $5 per hour. OutsourceRCM reports a 97% first-pass clean claim rate and provides 24/7 operational support. Its processes are aligned with HIPAA and RBMA standards, and clients have achieved up to a 25% increase in collections.

OutsourceRCM's core services include customer support, call center operations, and phone answering services. Within these areas, the agency specializes in medical billing, data entry, appointment setting, B2B call center support, healthcare call centers, and AI-powered phone answering services. The agency serves the health care and wellness & fitness industries.

The agency primarily works with small and medium businesses. Notable clients include Misys Tiger, Medisoft, Ortivus AB, Athena, and AdvancedMD. A representative portfolio project is a phone support services engagement with a budget between $5,000 and $20,000 completed over two months in 2026.

No Google reviews are available for OutsourceRCM Services. The agency's leadership includes Yogesh Kumar V as Director of Revenue Cycle Management, who oversees end-to-end medical billing, AR optimization, and client delivery.

Services

  • Customer Support
  • Call Centers
  • Phone Answering Services

Industries Served

Health Care Wellness & Fitness

Team Size

250 - 499

Pros

  • 97% first-pass clean claim rate
  • HIPAA and RBMA compliant processes

Frequently Asked Questions

OutsourceRCM provides customer support, call center, and phone answering services with expertise in medical billing, data entry, appointment setting, and AI-powered phone answering.
The agency primarily serves the health care and wellness & fitness industries, focusing on healthcare providers.
OutsourceRCM has a minimum budget under $1,000 and an average hourly rate of $5 per hour.
The agency employs between 250 and 499 people across multiple locations including the United States, Philippines, India, and the United Kingdom.
Clients have achieved up to a 25% increase in collections with a 97% first-pass clean claim rate and 24/7 operational support.
Yes, OutsourceRCM follows HIPAA and RBMA standards to ensure fully compliant revenue cycle processes.
The agency works with small and medium businesses in the healthcare sector.
Yes, the agency provides AI phone answering services as part of its phone answering expertise.
The headquarters is located at 116 Village Blvd, Suite 200, Princeton, New Jersey, United States.
OutsourceRCM differentiates itself with a 97% clean claim rate, 24/7 support, and a track record of up to 25% collection increases for healthcare providers.
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