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Nicoya Tech is a U.S.-registered BPO company headquartered in Orlando, Florida, offering contact center solutions, data entry, document handling, payment processing, and back-office operations. They also provide web development services. By leveraging offshore centers in Nicaragua, Mexico, and Pakistan, they help clients reduce overhead costs while maintaining quality.
Nicoya Tech is a U.S.-registered company founded in 2018 and headquartered in Orlando, Florida. The agency operates offshore centers in Nicaragua, Mexico, and Pakistan, enabling clients to significantly reduce overhead costs while maintaining high-quality service delivery. With a team of fewer than 49 employees, Nicoya Tech focuses on providing cost-effective outsourcing solutions.
The agency offers a comprehensive suite of Business Process Outsourcing (BPO) services, including contact center solutions such as inbound calls, chat, text support, and customer service. Additional BPO capabilities include data entry, document handling, payment processing, and back-office operations that ensure high data security and quality in handling chats, emails, and transactions. Beyond BPO, Nicoya Tech provides web development services, including website design and online presence management.
Nicoya Tech serves clients in the consumer goods, boutique, and finance industries. The agency primarily works with startups and small businesses, offering tailored outsourcing solutions that help these companies establish and maintain a strong digital footprint while managing operational costs.
The agency’s portfolio includes two notable BPO projects: an e-commerce project completed for under $5,000 in one month in 2023, and a LinktoLender project completed for under $5,000 in two months in 2023. Clients include LinktoLender, EquipBargin, and Creaciones Yaelis.
Nicoya Tech has received press mentions from Digital Journal, Experts Tech, PR Log, and Forbes, the latter featuring the agency in an article about digital commerce in Latin America. The agency’s fully bilingual staff and commitment to excellence position it as a trusted partner for businesses seeking efficient outsourcing solutions.
No Google reviews are available for Nicoya Tech at this time. The agency emphasizes cost-effectiveness, data security, and quality service delivery as core strengths.
Services
- BPO
- Customer Support
Industries Served
Team Size
Pros
- Fully bilingual staff
- Cost-effective outsourcing with offshore centers in Nicaragua, Mexico, and Pakistan
- High data security and quality standards