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NexRep BPO & Outsourced Support agency logo

NexRep

BPO & Outsourced Support Portland, Maine, United States
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NexRep provides a virtual workforce marketplace for customer engagements. The company focuses on empowering work-at-home agents with tools and processes. It serves small and medium businesses across multiple industries.

NexRep is a virtual workforce company founded in 2009 that provides call center, phone answering, and BPO services. The company operates a marketplace and proprietary platforms designed to empower work-at-home agents with the tools and knowledge needed to deliver customer engagements across all communication channels. NexRep is headquartered in Portland, Maine, and employs between 250 and 499 people.

The company's minimum project budget is under $1,000, and its hourly rate is available upon inquiry. NexRep focuses on a human-centered approach, believing that agent inspiration drives superior performance. The company serves small and medium businesses across a range of industries.

NexRep's areas of expertise include BPO (data entry) and call center operations. Within call centers, the company offers B2B, healthcare call center, inbound, outbound, and telemarketing services. These services are delivered through a virtual workforce model that leverages NexRep's proprietary platforms.

The company serves clients in health care, retail, recreation and travel, hospitality, energy and mining, and insurance. Notable clients include Sprint, Marmot, and Glossier. NexRep's client base consists of small and medium businesses.

No Google reviews are available for NexRep on DesignRush. The company's profile emphasizes its commitment to agent performance and quality customer engagements rather than client testimonials.

NexRep's portfolio includes work with well-known brands such as Sprint, Marmot, and Glossier, demonstrating its ability to serve both large and growing companies. The company's virtual workforce model allows it to scale services across multiple communication channels.

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Services

  • Call Centers
  • Phone Answering Services
  • BPO
  • Data Entry
  • B2B
  • Healthcare Call Centers
  • Inbound
  • Outbound
  • Telemarketing

Industries Served

Health Care Retail Recreation & Travel Hospitality Energy & Mining Insurance

Team Size

250 - 499

Pros

  • Focuses on agent inspiration and performance
  • Proprietary marketplace and platforms for virtual workforce
  • Serves small and medium businesses across diverse industries

Frequently Asked Questions

NexRep provides call center, phone answering, and BPO services through a virtual workforce marketplace.
NexRep has between 250 and 499 employees.
NexRep is headquartered in Portland, Maine, United States.
The minimum budget is under $1,000.
NexRep serves health care, retail, recreation and travel, hospitality, energy and mining, and insurance.
NexRep works with small businesses and medium businesses.
Yes, healthcare call centers are listed as an area of call center expertise.
Notable clients include Sprint, Marmot, and Glossier.
NexRep believes agent inspiration drives superior performance and provides proprietary platforms to support work-at-home agents.
Yes, outbound and telemarketing are part of NexRep's call center expertise.
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