MULTICOM

MULTICOM is a Budapest-based outsourcing and call center agency founded in 2000. The company provides complex solutions and services in outsourced customer service, 24/7 call center operations, and direct communications. With a team of 100 to 249 employees, MULTICOM has been operating for over 15 years.

The agency's commercial profile shows a minimum project budget of $1,000 to $10,000 and an average hourly rate of $25. MULTICOM's services range from business planning and strategic implementation to determining CRM strategies and processes, alongside outsourced call center management.

MULTICOM's core service categories are call centers and public relations. The agency specifically lists B2B call center expertise as a key area of focus. This indicates a specialization in business-to-business communication and support solutions.

The agency has clear and indisputable experience in the banking, finance, and automotive industries. Its client roster includes major global brands such as Philip Morris, Porsche, FedEx, Novartis, and MOL, demonstrating its ability to serve large enterprises.

Google reviews give MULTICOM a 4.8 rating based on 28 reviews. Reviewers describe a good atmosphere, a fair workplace with nice people, and one reviewer states they can only recommend the company. The sentiment is consistently positive, focusing on workplace culture and service satisfaction.

MULTICOM's portfolio includes work for prominent clients across multiple sectors. The agency's long history and established client base suggest a track record of delivering outsourced customer service and call center solutions for large-scale operations.