Melusine Studio

Melusine Studio is a retention marketing agency founded in 2018 and headquartered in Farringdon, London. The agency specializes in building retention engines for direct-to-consumer (DTC) brands, focusing on converting first-time buyers into loyal, high-lifetime-value customers. With over 10 years of combined experience, the team offers end-to-end support for email and SMS marketing campaigns.

The agency operates with a team of under 49 employees and typically works on projects with budgets between $1,000 and $10,000. Hourly rates are available upon inquiry. Melusine Studio is a Klaviyo Master Platinum Partner, indicating deep expertise in the Klaviyo platform for lifecycle marketing.

Services include email marketing, digital marketing, conversion rate optimization (CRO), and eCommerce marketing. Areas of expertise cover B2C marketing, chatbot marketing, copywriting, DTC marketing, loyalty programs, marketing analytics, marketing strategy, SMS marketing, AI email marketing, email design, newsletter creation, and Instagram marketing. The agency serves small and medium-sized businesses across industries such as beauty, consumer goods, fashion, eCommerce, luxury, retail, supplements, wellness and fitness, food and beverage, and sports.

Client reviews on DesignRush highlight the agency's professionalism, hands-off process, and consistent optimization. One client reported a 45% increase in turnover over two years through automated flows and monthly campaigns. Portfolio examples include an audit-first approach for a full channel overhaul, AI-powered data workflows, automation leading to a 284% increase in revenue, and targeted email marketing that drove a large number of subscriptions. Notable clients include REFY, Grown Alchemist, Wrist Aficionado, Ninepine, Olfactory NYC, SWATI Cosmetics, FlySports, and RealScience Athletics.