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Medcare BPO & Outsourced Support agency logo

Medcare

BPO & Outsourced Support Santa Fe, New Mexico, United States
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Medcare MSO provides medical billing and coding outsourcing solutions, offering end-to-end revenue cycle management including claim submission, denial management, and collections. The agency also offers consultative services such as credentialing and insurance contract negotiation. Founded in 2012, Medcare serves healthcare providers in the USA.

Medcare MSO is a medical billing and coding outsourcing company founded in 2012, headquartered in Santa Fe, New Mexico, with an additional office in Irvine, California. The agency employs over 1,000 people and offers a comprehensive revenue cycle management solution designed to improve the financial health of healthcare providers. Medcare's services include end-to-end medical billing management, coding, electronic claim submission, payment posting, denial management, and collections, as well as consultative services such as credentialing, insurance contract negotiation, and super-bill optimization.

The agency primarily serves the healthcare industry, catering to small businesses, medium businesses, and enterprise or corporate clients. Medcare's pricing structure includes a minimum budget of $1,000 to $10,000 and an average hourly rate of $10 per hour, making it accessible to a wide range of providers. The company's tagline, "We Listen. We Help. We Care," reflects its client-centric approach.

Medcare's expertise is concentrated in business process outsourcing (BPO) for healthcare revenue cycle management. The agency leverages automation and data-driven insights to streamline billing workflows, reduce claim denials, and improve payment cycles. Clients have reported benefits such as clean claims, faster payments, and better reporting, as well as significant revenue recovery through identification of underpayments.

Google reviews give Medcare a rating of 4.6 out of 5.0 based on nine reviews. Positive feedback emphasizes consistent delivery on promises, strategic partnership, pre-billing audit processes, and adaptability to complex billing needs such as behavioral health and telehealth. One negative review raised concerns about unsolicited contact and communication practices.

Medcare's client portfolio includes Care Now Clinic, ARK Medical Labs (DBA), and Central Clinical Labs. The agency's results-oriented approach is supported by testimonials highlighting a more than 50% drop in denials, improved compliance, and enhanced patient satisfaction with billing.

Services

  • BPO

Industries Served

Health Care

Team Size

1000 & Up

Pros

  • Consistently delivers clean claims, faster payments, and better reporting.
  • Data-driven insights identify underpayments and improve revenue recovery.
  • Pre-billing audit process reduces claim denials and patient billing disputes.

Cons

  • Some users report persistent unsolicited contact and concerns about communication practices.

Client Review Analysis

Most Google reviews praise Medcare for clean claims, faster payments, revenue recovery, and reduced denials, though one reviewer raised concerns about unsolicited contact.

Frequently Asked Questions

Medcare provides end-to-end medical billing and coding outsourcing, including revenue cycle management, electronic claim submission, payment posting, denial management, collections, credentialing, and insurance contract negotiation.
Medcare specializes in the healthcare industry, serving a range of providers from small clinics to large enterprises.
Medcare's headquarters is in Santa Fe, New Mexico, with an additional office in Irvine, California.
Medcare has a minimum budget of $1,000 to $10,000 and an average hourly rate of $10 per hour.
Medcare employs over 1,000 people, indicating a large-scale operation capable of handling high-volume billing needs.
Google reviews highlight clean claims, faster payments, revenue recovery, and reduced denials, though one review noted concerns about unsolicited contact.
Yes, Medcare lists small businesses, medium businesses, and enterprise/corporate clients as its target client types.
Medcare implements a pre-billing audit process that catches errors before submission, and uses data-driven insights to identify underpayments and reduce denials.
Medcare adapts to complex billing needs, including telehealth, and has helped clients achieve smooth telehealth billing and predictable revenue.
Medcare positions itself as a strategic ally, using automation and data analytics to improve workflows and revenue recovery, rather than offering a one-size-fits-all service.
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