MaxContact

MaxContact is a contact centre solutions provider headquartered at City View House, 5 Union Street, Manchester, United Kingdom, with a second location in Liverpool. The company was founded in 2015 by Ben Booth, Richard Coward, and Barry Carter, who previously worked together for over ten years at a contact centre solution reseller. The founders formed MaxContact after seeing organisations become frustrated with providers that over-promised and under-delivered on features, support, and resilience.

The company employs between 100 and 249 people and focuses on building engagement platforms that improve the lives of those who interact through them. MaxContact's stated mission is to enhance both the employee and customer experience through the combination of the right people and powerful technology. The company maintains an unclaimed profile on DesignRush, and its minimum budget and average hourly rate are available on inquiry.

MaxContact's core service is call centre solutions delivered through its engagement platform. The company serves clients across the IT, telecommunications, and retail industries. Its platform is designed to support contact centre operations with a focus on reliability and support, addressing the frustrations the founders observed in the market.

MaxContact holds a 5.0 Google rating based on three reviews. One reviewer described the program as awesome for call centre use, while another noted good service. The company is active on Facebook, Twitter, and LinkedIn, and its website is accessible at maxcontact.com.