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MasterWord BPO & Outsourced Support agency logo

MasterWord

BPO & Outsourced Support Houston, Texas, United States
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MasterWord is a woman-owned language service provider founded in 1993. It offers translation, localization, and interpreting services in over 250 languages. The company serves Fortune 500 companies and public institutions across multiple industries.

MasterWord is a woman-owned language service provider founded in 1993 and headquartered in Houston, Texas. The company describes itself as the fastest growing woman-owned Language Service Provider in the world, with a team of 500 to 999 employees. It has spent over 30 years serving Fortune 500 companies and public institutions across a wide range of industries.

The agency offers translation, localization, and interpreting services in over 250 languages. It provides both in-person and remote solutions tailored to client criteria, with a focus on complex, culturally sensitive, confidential, and urgent projects. MasterWord's network includes industry experts and high-quality language specialists.

MasterWord serves clients in energy, engineering, healthcare, life sciences, government, technology, insurance, finance, education, non-profit, and legal sectors. The company works with small businesses, medium businesses, and large enterprises, including Fortune 500 companies and public institutions.

Google reviews for MasterWord are mixed, with an average rating of 3.8 out of 5.0 from 57 reviews. Positive feedback highlights smooth translation processes, exceptional quality, and professional interpreters who adapt well to client needs. One negative review cites poor customer service and lack of follow-up for an ASL interpreter request.

The agency's portfolio includes work with non-profit, government, and legal clients. Specific project examples are not detailed on the profile, but the company emphasizes its ability to handle urgent and confidential assignments across multiple languages and industries.

Services

  • Translation Services

Industries Served

Energy Engineering Healthcare Life Sciences Government Technology Insurance Finance Education Non-Profit Legal

Team Size

500 - 999

Pros

  • Woman-owned and fastest growing language service provider
  • Offers services in over 250 languages
  • Serves Fortune 500 companies and public institutions
  • Positive Google reviews highlight quality and professionalism

Cons

  • Some clients report unprofessional handling of ASL interpreter requests

Client Review Analysis

Mixed Google reviews; clients praise translation quality and interpreter professionalism, but some report poor customer service for ASL requests.

Frequently Asked Questions

MasterWord provides services in over 250 languages, including in-person and remote options.
The company employs between 500 and 999 people, with a network of industry experts and language specialists.
MasterWord is headquartered at 303 Stafford St, Houston, Texas, United States.
The minimum budget is not publicly listed and requires an inquiry.
MasterWord serves energy, engineering, healthcare, life sciences, government, technology, insurance, finance, education, non-profit, and legal sectors.
Yes, MasterWord provides both in-person and remote interpreting services for complex and urgent projects.
MasterWord has a 3.8 out of 5.0 rating based on 57 Google reviews.
MasterWord was founded in 1993 and has over 30 years of experience.
Yes, the company specializes in complex, culturally sensitive, confidential, and urgent translation and localization projects.
MasterWord is the fastest growing woman-owned language service provider, with a focus on Fortune 500 companies and public institutions, offering a broad language range and industry expertise.
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