Mystrika
Magellan Solutions USA is a minority-owned contact center and digital marketing provider founded in 2012. It offers inbound and outbound call handling, live chat outsourcing, telemarketing, and answering services. The agency also provides SEO, content marketing, social media management, and email campaigns.
Magellan Solutions USA is a minority-owned contact center and digital marketing provider founded in 2012. The agency operates from its headquarters in Melbourne, Florida, and maintains an onshore facility in Palm Coast, Florida, along with offshore capabilities. It employs between 100 and 249 people and offers a minimum project budget under $1,000 with an average hourly rate of $29.
The agency provides a range of contact center services including inbound and outbound call handling, live chat outsourcing, telemarketing, and phone answering services. In digital marketing, Magellan Solutions USA offers SEO, content marketing, social media management, and email campaigns. The agency holds diverse certifications as a minority-owned small business, which helps larger enterprises meet government diversity spend requirements.
Magellan Solutions USA serves multiple industries such as eCommerce, government, healthcare, hospitality, insurance, real estate, software and IT services, travel, finance, and corporate services. Its client types include startups, small businesses, medium businesses, and enterprise or corporate organizations. The agency has worked with notable clients like the North Texas Tolling Authority, San Francisco Municipal Transportation Agency, US Department of Veterans Affairs, and US Department of Treasury.
Client feedback on Google is positive, with one reviewer giving a 5.0 rating and describing the agency as super attentive, helpful, and an excellent professional. The agency emphasizes a collaborative approach, positioning itself as an extension of the client's team and aligning strategies with client goals.
Services
- Call Centers
- Phone Answering Services
- BPO
- Customer Support
Industries Served
Team Size
Pros
- Minority-owned with diverse certifications, helping enterprises meet government diversity spend requirements
- Onshore facility in Palm Coast, Florida, plus offshore capabilities for flexible pricing
- Highly attentive service praised in Google reviews
Client Review Analysis
One Google reviewer described the agency as super attentive, highly recommended, and an excellent professional.