Leede Research offers a full spectrum of UX research services including in-person moderated usability studies, remote testing, field studies, and journey mapping. The agency tailors each study to client needs and has over 25 years of experience. Their human-centered approach helps clients uncover pain points and usability issues to drive design decisions.
Leede Research is a UX research agency founded in 1982, headquartered in St. Louis Park, Minnesota. The agency employs between 100 and 249 people and asks clients to inquire for both minimum budget and average hourly rate. Leede Research offers a full spectrum of UX research services including in-person moderated usability studies in their dedicated facility, remote or unmoderated testing, field studies, contextual observation, card sorting, persona development, diary studies, user interviews, and journey mapping.
The agency tailors each study to client needs: they plan the research, recruit participants, moderate sessions, analyze results, and deliver findings, or can integrate with internal teams for partial support. With more than 25 years of experience, Leede Research helps clients understand real user behavior rather than assumptions, uncovering pain points, usability issues, and user needs before or during product development. Their human-centered, consultative approach leads to insights that drive design decisions, improve product usability, and optimize user experience for diverse platforms and audiences.
Leede Research's services are categorized under UI/UX Design and Market Research. The agency serves industries including retail, consumer goods, and corporate services, and works with medium businesses and enterprise or corporate clients. Notable clients include 3M, USBank, and Medtronic.
On Google, Leede Research has a 4.3 rating from 23 reviews. Participant reviews are generally positive, with many praising the study experience and compensation. However, one reviewer reported significant payment delays, which is a noted limitation. Overall, the agency is best suited for medium to large enterprises in retail, consumer goods, and corporate services seeking comprehensive UX research services.
Services
- UI/UX Design
- Market Research
Industries Served
Team Size
Pros
- Over 25 years of experience in UX research
- Full spectrum of research methods from moderated studies to journey mapping
- Human-centered, consultative approach tailored to client needs
Cons
- One Google reviewer reported significant payment delays for study participants
Client Review Analysis
Mixed reviews; participants report positive experiences with studies and compensation, but one reviewer cited payment delays.