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KYOCERA is Kyocera Document Solutions America, Inc., a group company of Kyocera Document Solutions Inc. It provides document solutions, including MFPs, printers, business applications, consultative services, managed services, and back-office outsourcing support.
KYOCERA is the profile name for Kyocera Document Solutions America, Inc., a group company of Kyocera Document Solutions Inc. The company provides total document solutions, including MFPs, printers, business applications, and consultative services designed to help organizations optimize and manage document workflows.
The Fairfield, New Jersey-headquartered company lists 500 to 999 employees and a 1959 founding year. Its DesignRush profile lists minimum budget and average hourly rate as inquire. KYOCERA serves small businesses, medium businesses, and enterprise or corporate clients.
Its listed service categories are managed services and BPO. Specific back-office outsourcing expertise includes catalog management, document verification, transactions processing, and virtual assistant support, while managed-services expertise includes help desk and IT budgeting.
KYOCERA identifies transportation and logistics, software and IT services, HR, finance, and fintech as industries served. Its wider Kyocera group relationship includes a document-solutions business based in Osaka, Japan, alongside Kyocera Corporation's broader portfolio of technology and industrial products.
The profile reports a 3.3 Google rating from 10 reviews. Positive reviewers mention employee values and acquiring a new machine, while negative reviewers describe repeat repair needs, toner-order problems, unreturned calls, and poor customer service responsiveness.
No individual portfolio projects or quantified client results are presented on the profile. The company states that its applications and consultative services support document workflow efficiency and knowledge-driven organizational change.
Services
- Managed Services
- BPO
- Catalog Management
- Document Verification
- Transactions Processing
- Virtual Assistant
- Help desk
- IT Budgeting
Industries Served
Team Size
Pros
- Offers document workflow optimization through MFPs, printers, business applications, and consultative services
- Covers both managed services and back-office outsourcing expertise
- Serves small, medium, and enterprise clients
Cons
- Google reviews include complaints about repair repeat visits, toner fulfillment, and phone support responsiveness
Client Review Analysis
Google reviews are mixed, with positive comments about employee values and obtaining a new machine, alongside serious complaints about repairs, order fulfillment, and customer service responsiveness.