Kunnect provides cloud-based call center solutions built on AWS, including inbound and outbound call center support, predictive dialers, and back-office optimization tools. Founded in 2005 and headquartered in Fort Lauderdale, Florida, the company serves businesses worldwide with 24/7 customer service and third-party integrations.
Kunnect is a cloud-based call center solution provider headquartered in Fort Lauderdale, Florida. Founded in 2005, the company specializes in building scalable call center platforms on AWS, designed to optimize business operations and improve customer engagement. Kunnect supports both inbound and outbound call centers, predictive dialers, and back-office optimization tools.
The company employs between 100 and 249 people and operates with a minimum project budget of $1,000 to $10,000, charging an average hourly rate of $25. Kunnect's platform is built for businesses worldwide, offering 24/7 customer service and seamless third-party integrations that fit into existing workflows. Its solutions support both remote and in-house teams with customizable features that adapt to diverse business needs.
Kunnect's expertise centers on call center technology, with services ranging from call routing to performance management. The platform is designed to enhance productivity, reduce operational costs, and help companies maintain high levels of customer satisfaction. By leveraging AWS, Kunnect delivers reliable, scalable solutions that keep businesses competitive in a fast-paced environment.
The company serves clients across the software and IT services, retail, and consumer goods industries. While the DesignRush profile lists call centers as its primary service category, Kunnect's offering encompasses a broader set of back-office and communication tools. The company is positioned as a comprehensive call center solution for organizations looking to improve efficiency and customer engagement.
As of this profile, Kunnect has an unclaimed DesignRush profile with no Google reviews available. The profile indicates that the company has been operating since 2005 and is based in Fort Lauderdale, Florida, with a team of 100 to 249 employees. No specific portfolio or client results are documented in the profile.
Kunnect's value proposition is grounded in its cloud-based approach, combining AWS infrastructure with round-the-clock support and integration flexibility. The company targets businesses that need reliable call center operations, whether for inbound customer service, outbound sales campaigns, or back-office process optimization. Its scalable design makes it suitable for organizations of varying sizes, from mid-market to larger enterprises.
Services
- Call Centers
- Inbound and Outbound Call Center Support
- Predictive Dialers
- Back-Office Optimization Tools
Industries Served
Team Size
Pros
- Provides round-the-clock customer service
- Offers scalable, reliable solutions built on AWS
- Supports third-party integrations for easy workflow incorporation